Chris Vik

This isn't causing any functional issues, but is more of an annoyance. Every single time I load up Max I get an error where Max is apparently trying to use my old soundcard.

"No MOTU Audio device could be found. Make sure your MOTU Audio device is connected, powered on, and that the drivers are installed."

It then waits for me to click "OK" before continuing in to Max. Once Max is loaded, it seems to automatically default to the soundcard I selected last.

I'm on Windows 8.1 ( but happened on Windows 7 and 8 ), and occurs on BOTH my laptop and PC with every version of Max that I've used.

Any idea how I can stop this from happening?

default-sound-card-missing-error-message-every-time-i-start-up-max

Do you get an error like that only with Max or also i.e. with other DAWs? That would point to a not properly uninstalled driver from your Motu. Otherwise try deleting the max preferences. On OS X they are in HOME/Library/Application Support. Haven't worked with Windows since long. Don't remember where they are.

Do you get an error like that only with Max or also i.e. with other DAWs? That would point to a not properly uninstalled driver from your Motu. Otherwise try deleting the max preferences. On OS X they are in HOME/Library/Application Support. Haven't worked with Windows since long. Don't remember where they are.
j


I believe the Windows location of the Cycling74 preferences folder is inside %appdata% (run)

https://cycling74.com/docs/max5/vignettes/core/preferences_window.html

I have encountered MOTU driver hangover too!

Jan - it was only with Max, but it would occur when loading both the Max editor and the Max Runtime environment with standalones.

Brendan - thanks for point out the location - the Max 5 vignettes are a little old now, but the path is similar; for those looking, it's in 

I did a full search of the folder for files containing the text "MOTU", but nothing showed up except for the 

 - all of my previously detected soundcards have similar files, so I'm unsure as to where the preference to that particular soundcard is stored. It would be nice to know where that preference is in order to save people from having to manually restore their preferences that have the same issue.

Jan - it was only with Max, but it would occur when loading both the Max editor and the Max Runtime environment with standalones.
Brendan - thanks for point out the location - the Max 5 vignettes are a little old now, but the path is similar; for those looking, it's in %appdata%/roaming/cycling '74

I did a full search of the folder for files containing the text "MOTU", but nothing showed up except for the adasio@MOTU MicroBook.txt - all of my previously detected soundcards have similar files, so I'm unsure as to where the preference to that particular soundcard is stored. It would be nice to know where that preference is in order to save people from having to manually restore their preferences that have the same issue.

"Default sound card missing" error message every time I start up Max