gen authorisation

Nov 1, 2011 at 9:53pm

gen authorisation

I have my max 6 license on my ilok. I bought the gen add-on. The serial is the same MAX 6 and gen but when I control command open MAX 6 it will not let me internet auth. I have to manual auth. Is this normal. It seems convoluted. It would have been easier just to give me an updated serial to transfer to the ilok for gen???

#59732
Nov 1, 2011 at 11:49pm

Please try the iLok form again with your serial number. iLoks are not updated through the app auth dialog

Sorry for the inconvenience

Cheers

Andrew

#214948

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