Forums > MaxMSP

gen authorisation

November 1, 2011 | 9:53 pm

I have my max 6 license on my ilok. I bought the gen add-on. The serial is the same MAX 6 and gen but when I control command open MAX 6 it will not let me internet auth. I have to manual auth. Is this normal. It seems convoluted. It would have been easier just to give me an updated serial to transfer to the ilok for gen???


November 1, 2011 | 11:49 pm

Please try the iLok form again with your serial number. iLoks are not updated through the app auth dialog

Sorry for the inconvenience

Cheers

Andrew


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