popskull

I have my max 6 license on my ilok. I bought the gen add-on. The serial is the same MAX 6 and gen but when I control command open MAX 6 it will not let me internet auth. I have to manual auth. Is this normal. It seems convoluted. It would have been easier just to give me an updated serial to transfer to the ilok for gen???

gen-authorisation

Please try the iLok form again with your serial number. iLoks are not updated through the app auth dialog

gen authorisation