iLok/reinstall issue

Mar 8, 2012 at 4:21pm

iLok/reinstall issue

Hi
thanks to a searchbif infestation, I have recently had to reformat and reinstall my entire Vista OS. I downloaded the last version of Max 5.1.9 and found the old iLok driver setup utility I stored on an external drive.

I forget exactly what the process is for re-validating my iLok licence, but Vista fails to install it correctly, then when I try to open Max anyway I get this message: “the application has failed to start because its side-by-side configuration is incorrect….” MaxRT opens ok.

Has anyone had to reinstall Max/iLok in this way and can you offer guidance?

Thanks
Brendan

#62202
Mar 9, 2012 at 2:08pm

I haven’t been able to resolve this. I have two files related to the iLok:

1.Driver Setup, downloaded from their website
2.iLokClient.

Installing any/either of these in any order DOES NOT validate MaxMSP and I’m starting to tire of the install/delete/reinstall loop I’m caught in……..

Brendan

ps *bump*

#224671
Mar 9, 2012 at 7:56pm

solved

my most recent install of Max5 was in some way incomplete (which is why it also failed to show up in my Uninstall Programs list). A reinstall of Max fixed it…….fingers crossed.

God, it felt like cold-turkey not having Max to sooth my fevered brow.

Brendan

#224672

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