Is M4L incompatible with the old Pluggo runtime?

Nov 25, 2009 at 6:58pm

Is M4L incompatible with the old Pluggo runtime?

I’ve got a user who installed the Max for Live beta, and then after tried to install Pluggo 3.6.1.

On the Destination Select stage of the Pluggo installer, this message appears: “You have chosen to install this software on a disk that contains a newer version.” The “continue” button is greyed out, so he cannot even attempt the install.

Has anyone else seen this?

Thank you,
Leigh

#46798
Nov 25, 2009 at 7:05pm

Yeah – MFL hoses Pluggo in Live 8.1. Pluggo seems to work on Windows right up to the point where you load an MFL device, and not at all in Mac Live 8.1.

Cheers

-A

#168338
Nov 25, 2009 at 7:08pm

But should the Pluggo installer still be able to run, so that Pluggo is made available for other hosts besides Live?

#168339
Nov 25, 2009 at 7:14pm

Ah yeah sorry. You should be able to continue with the install, I always have been able to. That part of it has nothing to do with Live, just the old Pluggo installer trying to overwrite new CP files. If the user is having trouble have them just install the Pluggo runtime, or Pluggo jr. If they are having trouble with that it might be a permissions problem, in which case please feel free to send them to C74 support.

Cheers

-A

#168340
Nov 25, 2009 at 7:37pm

OK thanks Andrew. I will have them try Pluggo runtime or jr, if they haven’t already.

Which new CP files does the installer try to overwrite? Could possibly move them temporarily to let the installer run, then replace them…

cheers,
Leigh

#168341
Nov 25, 2009 at 8:24pm

Best thing is to go to support if it doesn’t work. Ben can sort you out

-A

#168342

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