Zachary Seldess

This is the second time in two days that I've received the following email after posting to the forum:

Thank you for contacting Mail.com. Please note that you will NOT

In order to streamline our operations and provide you with the best

possible customer support we ask that you please re-submit your

inquiry using our customer service submission form, located at the

URL below. All you need to do is click on this link and complete the

We appreciate your patience. A customer service representative will

_______________________________________________

https://cycling74.com/mailman/listinfo/maxmsp

Thank you for contacting Mail.com. Please note that you will NOT
receive a response to this inquiry.

In order to streamline our operations and provide you with the best
possible customer support we ask that you please re-submit your
inquiry using our customer service submission form, located at the
URL below. All you need to do is click on this link and complete the
required fields:
Mail.com Customer Care

We appreciate your patience. A customer service representative will
reply to your inquiry within 24 hours.

_______________________________________________
maxmsp mailing list
maxmsp@cycling74.com
https://cycling74.com/mailman/listinfo/maxmsp

mail-com-response-to-forum-post

Quote: Zachary Seldess wrote on Sat, 24 January 2009 13:31

----------------------------------------------------

> This is the second time in two days that I've received the following email after posting to the forum:

> Thank you for contacting Mail.com. Please note that you will NOT

> In order to streamline our operations and provide you with the best

> possible customer support we ask that you please re-submit your

> inquiry using our customer service submission form, located at the

> URL below. All you need to do is click on this link and complete the

> We appreciate your patience. A customer service representative will

> _______________________________________________

Here, too---I get them when I post something. Just sent a question to Support (before I saw this post, doh). Hope it gets cleared up. Some kind of weird spyware that intercepts the postings? Ach... some people have too much time on their hands.

Quote: Zachary Seldess wrote on Sat, 24 January 2009 13:31
----------------------------------------------------
> This is the second time in two days that I've received the following email after posting to the forum:
>
> ----------------------------
>
> Dear Member,
>
> Thank you for contacting Mail.com. Please note that you will NOT
> receive a response to this inquiry.
>
> In order to streamline our operations and provide you with the best
> possible customer support we ask that you please re-submit your
> inquiry using our customer service submission form, located at the
> URL below. All you need to do is click on this link and complete the
> required fields:
> Mail.com Customer Care
>
>
> We appreciate your patience. A customer service representative will
> reply to your inquiry within 24 hours.
>
> Regards,
> Mail.com Member Services
>
> _______________________________________________
> maxmsp mailing list
> maxmsp@cycling74.com
> https://cycling74.com/mailman/listinfo/maxmsp
>
>
> ----------------------------
>
>
> Cycling, any ideas?
>
> best,
> Zachary
----------------------------------------------------

B. began forwarding their list mail to submissionform@outblaze.com, which

I've been wrangling with Outblaze.com's support staff for 2 weeks now, and

they've basically told me that there's nothing they can do. I suggested if they

were to simply examine the mail headers I sent them, they could easily determine

the source, but I guess grepping through logs is too much trouble for them, as

is adding any kind of safeguard to their auto-responder scripts. I also asked

them to simply block any mail coming in addressed to a cycling74.com address,

but they don't want to do that either, I guess.

I think I've figured out a way to smoke out the gremlin, and I appreciate your

It's not spyware, just some careless person's mail forward (and a drawback of

A. subscribed to the list
B. began forwarding their list mail to submissionform@outblaze.com, which
C. auto-responds to every post.

I've been wrangling with Outblaze.com's support staff for 2 weeks now, and
they've basically told me that there's nothing they can do. I suggested if they
were to simply examine the mail headers I sent them, they could easily determine
the source, but I guess grepping through logs is too much trouble for them, as
is adding any kind of safeguard to their auto-responder scripts. I also asked
them to simply block any mail coming in addressed to a cycling74.com address,
but they don't want to do that either, I guess.

I think I've figured out a way to smoke out the gremlin, and I appreciate your
patience in the meantime.

It's not spyware, just some careless person's mail forward (and a drawback of
mailing lists).

> I think I've figured out a way to smoke out the gremlin, and I appreciate your

The gremlin has been removed, and my apologies for the inconvenience. It's not

clear whether it was a spammer or a troll, but they're gone.

If you find yourself receiving auto-replies from a generic address like this one

again, please don't hesitate to let me that it's happening (email me directly).

> I think I've figured out a way to smoke out the gremlin, and I appreciate your
> patience in the meantime.

The gremlin has been removed, and my apologies for the inconvenience. It's not
clear whether it was a spammer or a troll, but they're gone.

If you find yourself receiving auto-replies from a generic address like this one
again, please don't hesitate to let me that it's happening (email me directly).

Mail.com response to forum post