Max 6 crashes randomly

Feb 8, 2012 at 1:24pm

Max 6 crashes randomly

I’m having regular crashes with max 6. They happen randomly while patching (connecting objects), aprox between 10 and 60 minutes after starting max. It’s not depending on a certain patch, but most of the time working in gen~. Also I’m not using any 3rd party objects.

It’s on max 6.0.3, mac os 10.6.8 and it happens on both of my computers (powerbook and iMac), both having different sound cards.

I did contact support about a week ago, but apart from one initial mail (trash your preferences, reinstall max, send your crash reports) I did not get a single reply after that, even after sending tons of crash reports.

So I wonder if anyone here has experienced a problem like this and knows solutions or things to look into?

Any help deeply appreciated, thanks, Joerg

#61667
Feb 8, 2012 at 3:59pm

Same here (also with X.6.8) . My Max6 experience is extremely unsatisfying so far. Many crashes a day (almost none when using Max5) while doing simple things (like saving, patching, etc.). All of them unfortunaltely unreproductible, so I didn’t contact c74′s support yet.

p

#222607
Feb 8, 2012 at 5:07pm

I’ve been having the same problem (mainly on save/open) several times a day since 6.0.1.
All unreproducable too.

#222608
Feb 8, 2012 at 7:13pm

same problem here on windows 7. Max crash a lot during a session of work. Especially when a gen object is involve. And even at some point Max was not booting…So I had to trash all my preferences files to make it boot again. Now i’m using the full version of Max 6, before I was using max for live with version 5 of Max on a cheap vista 32-bit computer and I can count on my fingers the number of time max crashed. Now with a good computer and Max 6, crash is almost part of the routine…

Thanx Ben

#222609
Feb 8, 2012 at 8:05pm

The only one thing I can see is that everytime I start max I have this error on my Console (on a Mac open the Console Program in Applications/Utilities and look at the Section “Console-Messages” ore something like that).

08.02.12 20:51:19 [0x0-0x72072].com.cycling74.Max[608] Max(608,0xa0b5e540) malloc: *** error for object 0x178c9000: pointer being freed was not allocated

But that could be of course something completly different too.

The other thing I realize that most of the time it crashes when I got something patched together that is quite good and almoooost ready, like just a few clicks before I would hit Save :-(

But at least I’m not alone. Cold Comfort.

#222610
Feb 8, 2012 at 11:52pm

Yeah I’m in xp 32 bit 6.03 and it crashes a lot. It’ll get better but right now it’s about as much as fun as developing in pd.

#222611
Feb 11, 2012 at 7:31pm

Yup, I’ve gone back to 5. I’ll give 6 another go when it gets to 6.1.

#222612
Feb 12, 2012 at 3:56am

I have had sufficient issues in the past that I”ve also gone back to 5.1.9

Question: I have some clients for whom I’m building some Max-based software. They will need to buy Max. Is it still possible to get 5.1.9?

#222613
Feb 12, 2012 at 4:37am

you can download v5, but you’ll have to buy version 6.

#222614
Feb 12, 2012 at 12:02pm

Of course, I just didn’t know if it would still be available and if a license for it could be obtained at this point.

#222615
Feb 12, 2012 at 4:19pm

licenses for 5 aren´t available, but asking the same i was told that you can use lower versions with newest license.

#222616
Feb 13, 2012 at 5:17pm

Haven’t had a lot of problems before, but now since i started to look into gen mor,
same here, frequent crashes when working in gen,
Mac OS 10.6.8
MacBook Pro

best
wtg

#222617
Feb 15, 2012 at 10:32am

ditto – having regular crashes here in gen~ when patching (with audio off). usually when holding shift and fanning patch cables. not clearly reproducible though unfortunately.

max 6.0.3
macos 10.7.3
mbp

#222618
Feb 15, 2012 at 12:33pm

Yesterday I was crashing non-stop just editing a simple file. 3 crashes in 10 minutes. Super frustrating!

Anyone know where the preferences are to be deleted on Lion? There’s no library folder in the user folder anymore (or so it seems).

#222619
Feb 15, 2012 at 1:39pm

Hold

yves

#222620
Feb 15, 2012 at 1:55pm

So just delete everything in user/library/preferences/max (or whatever the folder is called with max stuff in it)?

#222621
Feb 15, 2012 at 2:29pm

That’s a cool trick (holding alt when pressing ‘go’). The folder in there is called “Max 5 Preferences Folder”. Is that still the preferences for Max6? (I still have Max5 on this computer)

#222622
Feb 15, 2012 at 3:26pm

It’s now in ~/Library/Application Support/Cycling ’74

#222623
Feb 15, 2012 at 4:06pm

And I just delete the entire contents of that folder? Or just the file called maxpreferences.maxpref?

#222624
Feb 16, 2012 at 3:33pm

Anyone know? I don’t want to delete the wrong thing(s) by accident.

#222625
Feb 16, 2012 at 3:56pm

I would trash the whole Cycling ’74 folder (if you’re afraid, just zip the folder before trashing it).

p

#222626
Feb 16, 2012 at 4:13pm

Easy enough. Hopefully this curbs my crash happy max.

#222627
Feb 16, 2012 at 8:30pm

you can still set your finder to open showing your hard drive in Lion, so you can access the library etc. It’s just not the default anymore as Apple obviously thinks most of its users don’t know anything about computers….which is probably true :)

#222628
Feb 26, 2012 at 12:18am

I’m also having issues with Max 6.0.3 on Windows 7 crashing, it seems to be related to my use of the gen~ object.

#222629
Feb 26, 2012 at 2:05am

I too am having sporadic crashing with 6.0.4 on Windows 7, and it seems to happen when I am using gen~.

#222630

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