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Max crashing when opening patch! – Need help really urgent!


G4
June 4, 2010 | 10:04 am

Hello we are a group of students who wanna use for a project for uni max msp (+ jamoma). Now when we are opening the patch ( with jamoma objects ) max detects a problem and is closing itself. we installed max 5.0.7 and jamoma 0.5.0 again also right quicktime version (7.5.5)- even java- and tried to update the graphic card drivers but nothing helps. max is crashing.

pc system is : windows xp
graphic card: intel(R)82945G Express Chipset Family
intel pentium 4

errormessage:AppName: maxrt.exe AppVer: 5.1.4.42462 ModName: jit.dx.grab.mxe
ModVer: 1.5.3.42462 Offset: 000029a0


June 4, 2010 | 10:38 pm

Looks like it could be a Direct X issue.

Did you check what version of Direct X you have installed, and what minimum/compatible version of DX is needed for the jit.dx.grab object? Does your Intel integrated video chip even support this DX level?

I would start there.

Good luck.
jonny


June 5, 2010 | 2:12 am

If the above advice fails make sure you’re on the most recent stable max release and maybe surpress [loadbang]s on max launch. From the error report I doubt that this is the problem but it is always worth a try.

lh


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