Forums > MaxMSP

No sound after stop problem

November 13, 2006 | 1:46 am

Hello all, I’m quite new to MAX.
I have installed MAX/MSP on my laptop, but I have a problem:

Whenever a "stop" message is sent (both with "stop" or toggle on a dac~) all sound goes dead… nothing in the audio tester, no way to get sound with "start" "startwindow". These work only once, but if a stop message is sent it all goes dead. Only solution is to close MAX and open it again.

My cnfiguration is:
Windows XP Home with service pack 2 (ver.5.1.2600)
fast processorm, 1 GB RAM.
MAX/MSP 4.5 and 4.6 (tried both…).
Latest Quicktime installed

I have an internal AC’97 and external USB soundcard and the problem happens with both. Have unsuccessfully tried:

- changing (playing with..) "driver" and "output" settings in the DSP window
- uninstalling/reinstalling/repairing
- The problem happens both with MAX/MSP version 4.5 and 4.6
- Getting the latest DirectX drivers…

Please any experienced user or anybody with same problem who managed to find a solution please help

thanks a lot
Lorenzo


November 13, 2006 | 1:52 am

I don’t know if it suits your situation or not but I remember seeing the cause of this problem as a "trial software limitation" on this board. It was pointed out that this was the behaviour of the trial version of max/msp.

I really do not know if this is the case for you, or not.


November 13, 2006 | 9:39 am

Dear Pyramind,
>
> I really do not know if this is the case for you, or not.
>

Not really; in fact I have a regulary registered and authorised copy.

Thanks the same for your help

bests
Lorenzo


November 13, 2006 | 10:05 am

On 13 nov. 06, at 10:39, lorenzo wrote:

> Not really; in fact I have a regulary registered and authorised copy.

Do you have the same result with Max Runtime? If not, contact
support@cycling74.com directly, they might be able to help you.

Cheers,
ej


November 13, 2006 | 10:19 am

Thanks for suggesting ej
Actually no… works fine in Runtime :-|

Guess I’ll have to contact support. I wonder how that could be?

Lorenzo


November 13, 2006 | 11:32 am

On 13 nov. 06, at 11:19, lorenzo wrote:

> Thanks for suggesting ej
> Actually no… works fine in Runtime :-|

That confirm the authorisation problem.

ej


November 13, 2006 | 11:43 am

Actually the copy is authorised….

anyway as you suggested I contacted support.

Thanks
L.


November 13, 2006 | 11:52 am

On 13 nov. 06, at 12:43, lorenzo wrote:

> Actually the copy is authorised….

I didn’t say the invert… It’s just there’s some problem related to
PACE authorisation on your machine.

ej


November 13, 2006 | 12:57 pm

I see. I emailed support, hoping they might have a solution. Thanks again for your help.
L.


November 15, 2006 | 5:40 pm

In the end it looks like it was a response problem. Seems to work now.

L.


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