Forums > MaxMSP

problem opening reference

October 29, 2012 | 11:34 am

Hello,
I’m new to Max and I have a problem trying to open the reference. When I work on a patcher and I try to open the reference of an object by right click + open object reference, a new window opens, tells "browsing to web page cancelled" (I translate from french), then immediatly a Firefox window opens, tries to read a documentation file on my hard disk and opens a popup named "error". Same when I try to open Max Help, Tutorials, etc.
I have no idea how to solve this, any help? thanks
I’m using windows 7 64bits and Max 6.


November 17, 2012 | 2:07 pm

Anybody ever had my problem too?
a few days ago the reference suddenly started to work properly; then a couple of days ago it stopped again. I don’t remember having changed my configuration, set up new programs or whatever.
Can someone tell me about the requirements for a working reference? I guess web browser, I tried full uninstall of my browser (Firefox), then my reference showed me only html code. I re-installed Firefox, the same problem came again: failed to open reference, then open browser with "error" popup.
My web plugins are updated (flash, java). I updated to Max 6.0.8. Anything else?


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