Forums > Jitter

Trouble with Jit.gl.pix

October 31, 2012 | 4:08 pm

Hi,

Im trying to opening the subpatch for the object Jit.gl.pix by double clicking it.

it opens up fine but i can’t seem to unlock the subpatch itself to edit it.

does anyone know why this subpatch can’t be unlocked?

Thanks,
Spyyke1


October 31, 2012 | 5:49 pm

have you purchased the gen addon?

http://cycling74.com/products/gen/


November 1, 2012 | 5:16 pm

I just downloaded the trial and tried to install it.

Unfortunatley I can’t seem to install it because im using a student mac and it requires autherisation.

I also tried to apply the addon through file prefrences but highlighted meaning that i can’t add it on through there.

Is there anything else i can do?

Thanks,
Spyyke1


November 1, 2012 | 7:13 pm

Hi Spyyke1, do you own the computer? Are you having problems with a demo period? If so, you should contact support@cycling74.com for any problems with the 30-day demo period. If you have a registered copy of Max, it may be that you are not authorized to use Gen (it is an add-on product). It sounds like what you are seeing is related to what is authorized and what isn’t on your machine. Either way, support can probably help.


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