windows 7 install error

Nov 16, 2009 at 10:29pm

windows 7 install error

I ran the installer for Max 5 on W7 Home Premium 32-bit and it didn’t quite finish, with the green bar not reaching the end. I got a warning dialog box
“Error
The current Microsoft Windows version does not support this operation. ocurred in .CopyInf.cpp at line number:383 Other Error:10 Internal Operation :200

Yes, “ocurred” was mispelled like that.

I tried to “repair” installation with the Max5 installer, got the same error. BTW, the Max 5.08 Setup dialog spells “repairs” as “repaires.”

After restart, I tried to run Max5 in Demo, and it started up. Instantiating jit.qt.movie, I get in the Max window:

• warning: Jitter things QT 7 is installed, but cannot load some • QT 7 functions
• spigot~ and other QT7 specific Jitter features will be disabled.
• check /WINDOWS/system32 for an out of date qtmlclient.dll, or try reinstalling QT.

I have QT 7.45 installed, though, from oldversions.com. I didn’t want to install 7.6, given that it doesn’t work on XP or Vista w/ Max.

Under a spell,

Pete.

#46483
Nov 16, 2009 at 10:32pm

oh, forgot to mention that I did reinstall QT 7.45 and restarted, and it didn’t give me that message again, and spigot seems to function in the help file.

Just trying to document some W7 issues for future installers!

P.

#167307
Nov 16, 2009 at 10:41pm
pnyboer wrote on Mon, 16 November 2009 15:29
“Error
The current Microsoft Windows version does not support this operation. ocurred in .CopyInf.cpp at line number:383 Other Error:10 Internal Operation :200

Yes, I saw this error as well when trying to install MaxMSP 5.08 on Win7 (32). There is no such an error when installing MaxMSP 5.1 beta, so it seems it is already fixed.

#167308
Nov 30, 2009 at 8:22am

I was just installing Max/MSP 5.1.0 and getting the error message towards the end of install saying:
The driver package is not signed. ocureed in .CopyInf.cpp at line number:397 Other Error:-2146762496 Internal Operation :200
I’m on Windows XP SP3.

#167310
Nov 30, 2009 at 6:07pm

With the latest download, I too get “The driver package is not signed. ocureed in .CopyInf.cpp at line number:397 Other Error:-2146762496 Internal Operation :200″ when installing on Windows XP.

Eddy

#167311
Nov 30, 2009 at 6:13pm

Ahh, yes – updating Quicktime solved it :)

Eddy

#167312
Nov 30, 2009 at 10:33pm

Hmmm…I’ve tried with the QT 7.4.5 installed as well as the most recent release from Apple (QT 7.6.5). I’m still getting the same error message. Any ideas anyone?

#167313
Dec 1, 2009 at 8:43am

@ win7 users:
try “run as administrator” (right click on setup.exe)

(quicktime shouldnt be the problem in this case… qt is a problem when max crashes everytime you try to create jit.* object..)

tell me if

#167314
Dec 1, 2009 at 8:43am

this worked or not… i cant edit my posts anymore?

#167315
Dec 6, 2009 at 7:38pm

I have the same problem with MaxMSP 5.1
I am on WindowsXP SP2.
I have just installed Quicktime 7.65 but it doesn’t solve the problem.

g.

#167316
Feb 25, 2010 at 7:21pm

I don’t know if it is relevant but it may have to do with DEP (data execution prevention) in win7.

found a solution (worked for me) in the digidesign website:

http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=349411#Disable_DEP

#167317

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