FAQ

Products

• Max 6
• Max 5
• Jitter
• Vizzie
• Cyclops
• Max for Live
• Max 4
• M
• Cycles
• Discontinued Products: Pluggo, Mode, Hipno

Sales, Authorization, Misc

• Ordering and Sales
• Return Policies
• Transfer Policies
• Upgrading to Max 6
• Website Logins, Submissions, Commenting
• iLok Authorization
• Educational Institution Keyserver
• Educational Institution Subscription
• Logo Images

Downloads

Having problems downloading Max?

• Users in some territories are not able to download Max from the front page of our website. As a backup we provide these links for direct download: Macintosh, Windows 32bit, or Windows 64bit. If you’re still having problems after trying them, please get in touch with support.

Contact

If you have a question not answered by our FAQ, you can:

• Search Our Forums for common user issues.
• Contact Support for technical and authorization help.
• Contact Sales for order and pricing help.
• Report an issue or bug, by filling out our Bug Reporting Form.