Cycling '74 Ordering FAQ Page
Students
How do I qualify for the student price?
You must be currently enrolled in a school and have valid identification.
Do I have to be a student in the U.S.?
No. We accept international students, too.
Where do I send a copy of my identification?
IDs can be scanned and e-mailed to
student@cycling74.com or faxed to +1 415 974-1812. Scanned IDs must be JPGs and faxed IDs must have a clearly written name and e-mail address on them.
As a student, can I get discounts on all Cycling '74 products?
No. Please find the list and prices
here.
Packaged vs Downloadable orders
Does one type contain more or different information than the other?
No. All Cycling '74 products include the same information in the downloadable and packaged versions excluding Radial. (The Radial download does not include all the loop samples, but they can be ordered separately.)
Do I have to purchase the software before downloading and installing?
No. You can download and install any time. Most Cycling '74 software has some demo period or buzz.
If I buy the package, can I download it, too?
Yes. It's the same information, so you can always download even if you purchased the package. In fact, you are encouraged to download updates to your software to keep up-to-date with bug fixes and improvements.
MaxMSP Sales Questions
Is Cycling74 the only place you can get MaxMSP?
Click here to see a list of our retailers and distributors around the world.
Is MaxMSP copy-protected?
Yes. The current version of
MaxMSP use the
InterLok authorization scheme by Pace.
When you download
MaxMSP for the first time, the program operates in a trial mode which is fully functional for 30 days. Your purchase of
MaxMSP provides you with a code that will authorize the software to work past the 30-day trial period.
The runtime version of
MaxMSP has no such restrictions, but it does not allow you to edit new patches.
For troubleshooting help with our authorization system, please visit the Authorization section of the
MaxMSP FAQ.
Are student discounts available on MaxMSP?
Yes, Cycling74 offers student discounts on direct sales of
MaxMSP. Visit our
discount page for more details.
How about site licenses?
We do not offer site licenses for
MaxMSP. Instead we have a discount for multiple copy purchases. Our
discount page has the details.
Our Return Policies
Please choose the product below for which you need information.
Software
Returns and license transfers are generally
not accepted after the product has been authorized with an
authorization code. However, software returns and transfers generally are
accepted after the product has been authorized with
iLok. When we refer to "licenses," it means the serial number you got when you purchased our software product.
Hardware
Returns and exchanges vary from manufacturer to manufacturer.
Recordings
Returns are accepted within 15 days of purchase for refund or replacement. Cycling '74 is not liable for any expenses incurred during the original purchase and return processes. Expenses may include but are not limited to shipping, duties or taxes, and bank fees.
- C74 Music Label CDs
- Sally or the Bubble Burst Interactive DVD-ROM
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