Crossgrade


    Dec 22 2009 | 7:52 pm
    about the upgrade for max of live owners to max/msp/jitter
    i have order the upgrade to max/msp/jitter with my max for live ownership last week. since the order nothing have changed. i am waiting all the while for my serial key via email. all my requests about the order by contacting the support, sales order and challange did not answered. i find this a little bold.
    question:
    is it so severely that need so much time to verify my max for live ownership with ableton?
    i am curious about if something doing before 24. december...

    • Dec 22 2009 | 10:28 pm
      I apologize for the delay. I suspect it's the result of the time of year and a very busy month for both companies. As soon as we get confirmation from Ableton, your order will be finalized.
      Until then, if you contact support, they can issue you a temporary authorization.
      Lilli