helpdetail.js bug ?

    nnimar
    Feb 16 2012 | 11:22 pm
    When I open a Max help file (alt click on jit.qt.movie for example), I get an error in the Max window : jsui : help details.js : Javascript TypeError: dict is null, line 19
    I didn't really pay attention to this till now... I'm currently with 6.04 but I guess it happened since 6.00. Am I the only one ? Any idea why ?
    I'm using a Mac Pro on Mac 10.7.3
    Thanks, Nicolas
    • Ben Bracken
      Feb 16 2012 | 11:46 pm
      Hi Nicolas,
      Definitely sounds like something is funky with your install. Lets do a clean wipe and start from scratch.
      To clean out Max 6 entirely, remove these items:
      1. ~/Library/Application Support/Cycling '74 2. /Applications/Max6
      In Mac OS 10.7, the Application Support/Cycling '74 folder is hidden. You can find it using the 'Go' Menu in the Finder. From there, choose 'Go To Folder...' and enter:
      ~/Library/Application Support
      then navigate to the Cycling '74 folder and delete it.
      Then download and reinstall the latest Max 6 release:
      https://cycling74.com/downloads
    • nnimar
      Feb 17 2012 | 12:27 am
      In doubt, always re-install ! Thanks for the reminder, it works now !