Leo Knapp

Is the procedure for reinstalling a clean version of Max 5 the same as 6 or 7? Also, is there an advantage to installing Max 7 to run a patcher written in Max 5? I am using Phidgets modules to run motors (2 stepper and 2 servo). The program ran perfectly for 3 years but it crashes frequently now. Are there any problems with a new OS on Mac? Thanks in advance.

Is the procedure for reinstalling a clean version of Max 5 the same as 6 or 7?  Also, is there an advantage to installing Max 7 to run a patcher written in Max 5? I am using Phidgets modules to run motors (2 stepper and 2 servo). The program ran perfectly for 3 years  but it crashes frequently now. Are there any problems with a new OS on Mac? Thanks in advance.

Is the procedure for reinstalling a clean version of Max 5 the same as 6 or 7?  Also, is there an advantage to installing Max 7 to run a pat

max-5-crashing

On OSX there is usually no need to reinstall anything.

If Max 5 crashes, delete all it's preferences, that will

If You can't find the preferences, that's because Apple hides user library

folder, so You need to make it visible to go to preferences folder.

paste this in apple script, compile and run

do shell script "sudo chflags nohidden ~/Library/" with administrator privileges

All the rubish introduced with newer OS versions

On OSX there is usually no need to reinstall anything.
If Max 5 crashes, delete all it's preferences, that will
make it behave again .
If You can't find the preferences, that's because Apple hides user library
folder, so You need to make it visible to go to preferences folder.
paste this in apple script, compile and run

do shell script "sudo chflags nohidden ~/Library/" with administrator privileges

All the rubish introduced with newer OS versions
can make a problem for older software


Does this mean taking the entire folder and deleting it or just deleting it's 

Does this mean taking the entire folder and deleting it or just deleting it's 
contents?

Standalone might be safer solution to run that Servo Control.

It could be any version 5 - 6 - 7, as long as OS

One could trimm it down so that only needed stuff remains, would be

You can trash entire Max 5 Preferences Folder
Standalone might be safer solution to run that Servo Control.
It could be any version 5 -  6 - 7, as long as OS
supports it properly.
One could trimm it down so that only needed stuff remains, would be
a small sized app at the end.


Also, it is Runtime that is crashing. Same procedure? Really appreciate your promptness.

Also, it is Runtime that is crashing.  Same procedure?  Really appreciate your promptness.

Max 5 and Max 5 runtime share same preferences, but standalone could have

You can safely delete all preferences and readjust them again.

If that does not help, then something else is causing the crashes.

You could provide a bit info on OS used, the patch etc

Max 5 and Max 5 runtime share same preferences, but standalone could have
own prefs folder.
You can safely delete all preferences and readjust them again.
If that does not help, then something else is causing the crashes.
You could provide a bit info on OS used, the patch etc
And arduino used, ftdi driver etc 
It's hard to say what is the problem


I am using Phidgets control boards for the stepper and servo motors. They plug directly into the USB port. As I said, the patch ran perfectly on Runtime for 3 years. If the problems persist I will provide the patch. Thanks.

I am using Phidgets control boards for the stepper and servo motors.  They plug directly into the USB port. As I said, the patch ran perfectly on Runtime for 3 years. If the problems persist I will provide the patch. Thanks.

I should tell you that this is a museum installation so I can't check your suggestions immediately. I'm going in Tues.

If the installation did not change for 3 years, I mean no change

to OS or anything else, than anything could cause the crashes.

Trashing Max Preferences and running few tools to check

Computer health could be a good starting point.

I see.
If the installation did not change for 3 years, I mean no change
to OS or anything else, than anything could cause the crashes.
Trashing Max Preferences and running few tools to check
Computer health could be a good starting point.


The computer is running OS X El Capitan Version 10.11.3 and has 8 gigs of RAM. Are there any known issues with this OS and Max 5? Also, it doesn't crash on startup-it crashes after it has run for awhile. I have looked at the console and there is a clean slate- no errors.

The computer  is running OS X El Capitan Version 10.11.3  and has 8 gigs of RAM. Are there any known issues with this OS and Max 5? Also, it doesn't crash on startup-it crashes after it has run for awhile. I have looked at the console and there is a clean slate- no errors.

Max 5 crashing