No sound after stop problem


    Nov 13 2006 | 1:46 am
    Hello all, I'm quite new to MAX.
    I have installed MAX/MSP on my laptop, but I have a problem:
    Whenever a "stop" message is sent (both with "stop" or toggle on a dac~) all sound goes dead... nothing in the audio tester, no way to get sound with "start" "startwindow". These work only once, but if a stop message is sent it all goes dead. Only solution is to close MAX and open it again.
    My cnfiguration is:
    Windows XP Home with service pack 2 (ver.5.1.2600)
    fast processorm, 1 GB RAM.
    MAX/MSP 4.5 and 4.6 (tried both...).
    Latest Quicktime installed
    I have an internal AC'97 and external USB soundcard and the problem happens with both. Have unsuccessfully tried:
    - changing (playing with..) "driver" and "output" settings in the DSP window
    - uninstalling/reinstalling/repairing
    - The problem happens both with MAX/MSP version 4.5 and 4.6
    - Getting the latest DirectX drivers...
    Please any experienced user or anybody with same problem who managed to find a solution please help
    thanks a lot
    Lorenzo

    • Nov 13 2006 | 1:52 am
      I don't know if it suits your situation or not but I remember seeing the cause of this problem as a "trial software limitation" on this board. It was pointed out that this was the behaviour of the trial version of max/msp.
      I really do not know if this is the case for you, or not.
    • Nov 13 2006 | 9:39 am
      Dear Pyramind,
      >
      > I really do not know if this is the case for you, or not.
      >
      Not really; in fact I have a regulary registered and authorised copy.
      Thanks the same for your help
      bests
      Lorenzo
    • Nov 13 2006 | 10:05 am
      On 13 nov. 06, at 10:39, lorenzo wrote:
      > Not really; in fact I have a regulary registered and authorised copy.
      Do you have the same result with Max Runtime? If not, contact
      support@cycling74.com directly, they might be able to help you.
      Cheers,
      ej
    • Nov 13 2006 | 10:19 am
      Thanks for suggesting ej
      Actually no... works fine in Runtime :-|
      Guess I'll have to contact support. I wonder how that could be?
      Lorenzo
    • Nov 13 2006 | 11:32 am
      On 13 nov. 06, at 11:19, lorenzo wrote:
      > Thanks for suggesting ej
      > Actually no... works fine in Runtime :-|
      That confirm the authorisation problem.
      ej
    • Nov 13 2006 | 11:43 am
      Actually the copy is authorised....
      anyway as you suggested I contacted support.
      Thanks
      L.
    • Nov 13 2006 | 11:52 am
      On 13 nov. 06, at 12:43, lorenzo wrote:
      > Actually the copy is authorised....
      I didn't say the invert... It's just there's some problem related to
      PACE authorisation on your machine.
      ej
    • Nov 13 2006 | 12:57 pm
      I see. I emailed support, hoping they might have a solution. Thanks again for your help.
      L.
    • Nov 15 2006 | 5:40 pm
      In the end it looks like it was a response problem. Seems to work now.
      L.