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  • What is Max?
  • Max 8 Features
  • Max in Education
  • Made with Max
  • Get Started with Max
  • Projects
  • Tools
  • Articles
  • Packages
  • Tutorials
Forums

    FAQ: Technical Support First Response

    Most Common Problems and Solutions
    • What should I do if Max is not starting or if Max is crashing?
    • Why am I getting errors during installation of Max 6 (or older) and legacy products?
    Video Resources
    • How to Authorize Max 6
    • Max Basic Audio Setup (Mac)
    • Installing the Latest Version of Max (Mac)
    • Installing the Latest Version of Max (Win)
    • How to Uninstall Soundflower
    • When Max 6 Internet Authorization Fails
    • Authorizing Max 5 (for Max 6 Owners)
    • Authorizing a Max Add-on such as Gen or Cyclops with Your Serial Number
    • Saving and Sharing Max Patches as Text
    • Authorize Max 6
    • How to use Max with your iLok
    • Locating your Max 5 or Max 6 Serial Number
    None of the suggestions above fix the problem. What should I do next?

    If you haven't submitted a report to technical support, use this form. If you have submitted a report already, then you will get a response from technical support.

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