FAQ: Upgrading to Max 8

    How much does the Max 8 upgrade cost?

    The retail price is $149. Visit our Shop to learn more about the purchase options, including info on Student/Teacher discounts.

    Is there a grace period?

    Customers who purchased the current version of Max 7 on or after November 2, 2017 are eligible for a free upgrade to Max 8. If you are eligible, you should have received an e-mail the day Max 8 was released. If not and you believe you are eligible for a free upgrade, please contact Support.

    Can I use my Max 6 serial number to authorize Max 8?

    No. Starting with Max version 7, we stopped using serial numbers. Instead, the authorization system is account-based. Learn more about our account-based system here.

    Can I use my iLok to authorize Max 8?

    No. Max 8 does not support iLok. Instead, the authorization system is account-based. Learn more about our account-based system here.

    Where do I find my Max 5 or 6 serial numbers, if I want to upgrade to Max 8?

    Your serial number was emailed to you if you purchased Max 5 or 6 directly from Cycling '74. If you cannot find it, e-mail your full name and any alternate email address you may have used for your purchase to serialnumber@cycling74.com.

    If I own Max 7, how do I upgrade to Max 8 without a serial number?

    On the website: Sign into the website, then visit our Shop. Under your email address, you will see a list of licenses eligible for an upgrade to Max 8. After you purchase the Max 8 upgrade, start up the Max 8 application, sign in and then choose the license you want to use for authorization. (Some users have more than one license.)

    Inside the Max 8 application: Start up the Max 8 application and sign in. Go to Help > User Account and Licenses. Under your email address, you will see a list of licenses eligible for an upgrade to Max 8. After you purchase the Max 8 upgrade, you will return to this page where you can choose the license you want to use for authorization. (Some users have more than one license.).

    Do you offer packaged software?

    No. As of the Max 6 release, we stopped offering Max in a box. You're welcome to download the software as often as you'd like from our site.

    Will installing Max 8 cause problems with older versions of Max on the same computer?

    No. All are independent applications and can be installed on one machine without trouble.

    Will my old patches work in Max 8?

    Yes.

    Will my third party externals need to be updated?

    Objects that are compatible with Max 7 are compatible with Max 8.

    Does the Max for Live Editor work with Max 8?

    Yes, however, the Max for Live Editor is different from a full version of Max 8. If you are a Max for Live user, we invite you to try the Max 8 demo for 30 days. There is a Max 8 Crossgrade for owners of Max for Live available, if you choose to purchase a full version of Max.

    Will Gen also work within Max for Live?

    Yes. However, to edit Gen patchers in Max for Live, you must own Max 8. Learn more about the Crossgrade to Max 8 for owners of Max for Live.