Technical Support

Most Common Problems and Solutions

Video Resources

Having problems downloading Max?

Users in some territories are not able to download Max from our website. If you are experiencing problems with a download, get in touch with support.

The suggestions in the FAQ do not fix the problem. What should I do next?

If you haven’t submitted a report to technical support, use this form. If you have submitted a form already, then you will get a response from technical support.

Areas of Interest


Sales and Authorization


Website and User Accounts

Quick-start Videos

For Everyone

For Ableton Live Users


If you have a question not answered by our FAQ, you can:

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