FAQ: Purchase and Sales

General Questions

Where do I find step-by-step purchase instructions?

Max 7 may be purchased inside the Max 7 application and on this website. Select a type of license below for step-by-step instructions:

Regular Max 7 license
Max 7 upgrade
Monthly or annual Max 7 subscription
Max 7 crossgrade for Live 9 Suite or Max for Live users
Student/Teacher Max 7 license
Student/Teacher Max 7 upgrade
Student/Teacher annual Max 7 subscription
All school purchases

How do I log in to see what type of Max I own?

If you haven’t upgraded to Max 7, then you cannot log in to see your Max 6 (or older) products. Instead, look for your serial number that was emailed to you when you purchased Max 5 or 6 directly from Cycling ’74. If you cannot find it, e-mail your full name to serialnumber@cycling74.com.

If you have purchased Max 7, then you can log in to your account inside the Max 7 application. Then, go to Help > User Account and Licenses.

How long will it take to process my order?

With the account-based authorization system in Max 7, your copy of Max will be authorized as soon as your payment has been processed. This requires that your computer is connected to the internet.

How do I purchase older versions of Max?

First, you must purchase a full license or annual subscription of Max 7 — not a monthly subscription. Download the older version you want and then follow the instructions for authorizing that older version. You may still authorize Max 7.

Student and Teacher Questions

How do I qualify for the student or teacher price?

You must be currently enrolled in a school and have valid identification (ID). As a teacher, you must have an identification (ID) or letter of employment from your department or school.

Do I have to be a student or teacher in the U.S.?

No. We accept international students and teachers, too.

Where do I send a copy of my identification?

When you place your order inside the Max 7 application, you will be asked to take a photo of your identification (ID). If you are using a laptop, make sure it is open and can detect the camera.

As a student, can I get discounts on all Cycling ’74 products?

No, just Max and associated upgrades.

Downloadable Products

May I get Max in a box?

No. Max, its upgrades, add-ons and crossgrades are downloadable only.

Sales on Ebay

May I sell Cycling ’74 products on Ebay?

Only authorized dealers may sell on Ebay. If you would like to become an authorized dealer, contact our Dealer Sales Department.

What if I want to buy Cycling ’74 products on Ebay?

If you are a customer and are considering buying Cycling ’74 products from Ebay, contact us first to make sure the seller is authorized.

Selling Your Max Standalone Application

I would like to sell my standalone application. May I do that?


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