FAQ: Upgrading to Max 7


How much does the Max 7 upgrade cost?

The retail price is $149. Visit our Shop to learn more about the purchase options including info on Student/Teacher discounts and School discounts.

Is there a grace period?

Customers who purchased the current version of Max 6 on or after August 7, 2014 are eligible for a free upgrade to Max 7. If you are eligible, you should have received an e-mail the day Max 7 was released. If not and you believe you are eligible for a free upgrade, please contact Support.

Can I use my Max 6 serial number to authorize Max 7?

No. Max 7 does not have a serial number. Instead, the authorization system is account-based. Learn more about our account-based system here.

Can I use my iLok to authorize Max 7?

No. Max 7 does not support iLok. Instead, the authorization system is account-based. Learn more about our account-based system here.

Where do I find my Max 5 or 6 serial numbers, if I want to upgrade to Max 7?

Your serial number was emailed to you if you purchased Max 5 or 6 directly from Cycling ’74. If you cannot find it, e-mail your full name and any alternate email address you may have used for your purchase to serialnumber@cycling74.com.

Do you offer packaged software?

No. As of the Max 6 release, we stopped offering Max in a box. You’re welcome to download the software as often as you’d like from our site.

Does Max 7 include MSP, Jitter, and Gen?

Yes. As of Max 6.1.8, the MSP, Jitter, and Gen object libraries are automatically included, and the entire package is now simply called “Max”.

Will installing Max 7 cause problems with older versions of Max on the same computer?

No. All are independent applications and can be installed on one machine without trouble.

Will my old patches work in Max 7?

Yes.

Will my third party externals need to be updated?

Objects that are compatible with Max 6 are compatible with Max 7.

Does Max for Live work with Max 7?

Yes, however, Max 7 is an upgrade of the full version of Max. There is no upgrade available for owners of Max for Live only. If you own Max 7, you can use it within Live. If you are a Max for Live user, we invite you to try the Max 7 demo for 30 days. There is a Max 7 Crossgrade for owners of Max for Live available.

If you want to use Max 7 with Live, or try a device created in Max 7 that uses new Max 7 features or contains Gen objects, you’ll need to install Max 7 and switch your Max application folder in Live’s preferences. To do so, in Live, go to the Live Menu > Preferences > File Folder tab on Mac or the Options Menu > Preferences > File Folder tab on Windows. Under ‘Max Application’, click the Browse button and navigate to the Max 7 folder on your computer.

Will Gen also work within Max for Live?

Yes. To edit Gen patchers in Max 7 or Max for Live, you will need to own Max 7. However, you can use existing Gen patchers in either Max 7 or Live.

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