In addition to the Max mailing list, there is now a full-fledged Max chat room on IRC. If you haven't checked it out yet, come on by. I can't guarantee that there will be someone to talk to 24 hours a day, but we have some regulars now and also some people that pop in from time to time.
While the mailing list has its advantages in being a good place to solve problems and keep a record of the solution in the archive, the IRC channel operates on a much more personal level, and you can finally get to know the geeks who have helped you out in the past (or the other way around).
Once again, the original thread that started this is here: http://synthesisters.com/hypermail/max-msp/Sep04/24002.html The #maxmsp channel is on the UnderNet network, which is a large, worldwide network of IRC servers. Connecting to any UnderNet server will connect you to the whole network. The most popular UnderNet servers are: irc.undernet.org - will redirect you to a random undernet server worldwide us.undernet.org - will redirect you to a random undernet server in the US eu.undernet.org - will redirect you to a random undernet server in Europe If one doesn't work, try a different one. Once you've successfully connected, just type: /join #maxmsp and you're in! Here are some webpages to get you started: http://www.irchelp.org/ - a good site for people who have never heard of IRC http://www.faqs.org/faqs/irc/undernet-faq/part1/ - a very lengthy FAQ that probably has the answer to just about any question you would have about IRC.
sometimes i go on irc server - another one though : #maxmsp on irc.freenode.net rather than irc.undernet.org ; on which there doesn't seem to be any #maxmsp channel. But there is consistently not a lot of people, and it's not a very active channel.