Max 9.0.5 Windows: Crash when resizing or zooming in Edit mode (no console error)
Hello,
I'm currently using Max 9.0.5 on Windows.
I encountered a critical issue:
When in Edit mode,
If I resize the patcher window or zoom in/out (especially zoom out),
Max immediately crashes without any error message in the Max Console.
This happens regardless of whether Ableton Live is running or not.
Additional details:
Tested on Max 8.6.5 as well → same crash occurs.
Tested with different patches, even very light patches → crash still happens.
No third-party externals used (only standard Max objects).
In Windows Event Viewer, the crash report shows
Exception code: 0xc000041dfor Max.exe, indicating a fatal user callback exception.Graphics driver is up-to-date.
No crash occurs on macOS; only on Windows.
Things I tried:
Disabling "High DPI Rendering" (Max preferences) — no change.
Forcing Max to use dedicated GPU — no change.
Monitoring GDI Objects in Task Manager — didn't hit critical numbers before crash.
Is this a known issue?
Are there any workarounds or patches planned to address this?
Thanks a lot for your help!
When I manually copy all contents of the problematic .amxd into a new .maxpat file, the crash does not occur anymore, even when zooming out or resizing the patcher window heavily.
This strongly suggests that the crash is not about patch complexity, but about how Max internally handles .amxd device files differently from .maxpat patchers.
Can you submit a Support Ticket here?
We don't currently have any known bugs related to zooming on our radar. Thanks!
I have the exactly same problem.
Tested with the Ableton Suite bundled version 9.0.7
Tested with standalone version 9.0.6
Tested with standalone version 8.6.5
It crashes even if there's no patching going on. Just zoom out in an empty patcher and it crashes. Additionaly there's some other things going on, for example, in the patch inspector choose a small grid size and it crashes also.
I still need help on this.
edit: What I found out is, that it seems to crash when you zoom out smaller than 50%. Even if you use the zoom dropdown menu in the upper left corner it crashes when below 50%.
Could you please submit the ticket to Cycling74 side by any chance? I have already submitted the ticket and am talking to them about this, but there is little progress.
I have submitted a ticket and i am also in contact with support. I'll let you know if we progress.
We've just been able to find a reliable way to reproduce and are looking into it. It appears it has something to do with a non-default grid size, with it being more easily reproducible when the grid size is 5. 5. or smaller. Thanks for your patience!
Hello,
just for information:
for me it crashes no matter what grid size. I just open the editor with default grid size 8. 8.
When i zoom below 50% it crashes (In v.8 and v.9)