Authorization doesn't work in China


    Apr 22 2019 | 12:10 am
    Hey C74 and forum people,
    So, the problem is in the title. When I try to authorize Max 8 being in China, the auth window opens and shows an infinite loading animation, but it doesn't proceed anywhere further. Probably, some C74's IPs are blocked by the great firewall, I don't know exactlly.
    I'm not sure what to ask here, as I'm aware of existance of VPNs, proxies, etc., but that's not always possible. Or maybe to ask C74 to provide a solution, like to implement a whitelisted IP just for the authorization service that's not related to any AWS, etc.? Anyways, there's an issue.
    Cheers, Eugene

    • Apr 22 2019 | 6:16 pm
      please send a message to support (click the link above)
    • Apr 23 2019 | 6:11 pm
      VPN is illegal in china since 2018. just sayin.
    • Apr 26 2019 | 5:05 pm
      Fwiw when i went there (around 4 years ago), it was easier to crack Ableton than to legally authorize it. Max authorization was alright but it depended on days.
    • Apr 26 2019 | 5:31 pm
      @VICHUG: Haha... very similar to the situation in Poland in late 90's. Nearly everything was cracked. But the problem was that I did not go there, but I just lived there ;-).
    • May 17 2019 | 2:05 am
      If anyone else bumps into this in the future. The support suggested me to use another computer to authorize. So, I guess it all depends on the firewall state in a province or city.
      Btw, during debugging I noticed the authorization calling facebook domains, weird.