Authorization doesn't work in China

sepulcky's icon

Hey C74 and forum people,

So, the problem is in the title. When I try to authorize Max 8 being in China, the auth window opens and shows an infinite loading animation, but it doesn't proceed anywhere further. Probably, some C74's IPs are blocked by the great firewall, I don't know exactlly.

I'm not sure what to ask here, as I'm aware of existance of VPNs, proxies, etc., but that's not always possible. Or maybe to ask C74 to provide a solution, like to implement a whitelisted IP just for the authorization service that's not related to any AWS, etc.? Anyways, there's an issue.

Cheers,
Eugene

Rob Ramirez's icon

please send a message to support (click the link above)

Roman Thilenius's icon

VPN is illegal in china since 2018. just sayin.

vichug's icon

Fwiw when i went there (around 4 years ago), it was easier to crack Ableton than to legally authorize it. Max authorization was alright but it depended on days.

yaniki's icon

@VICHUG: Haha... very similar to the situation in Poland in late 90's. Nearly everything was cracked. But the problem was that I did not go there, but I just lived there ;-).

sepulcky's icon

If anyone else bumps into this in the future. The support suggested me to use another computer to authorize. So, I guess it all depends on the firewall state in a province or city.

Btw, during debugging I noticed the authorization calling facebook domains, weird.