authorization woes

    Matthew Aidekman
    Jan 31 2006 | 9:31 pm
    I post this in public because A: its not completely a C74 thing and B: someone might have had the problem before.
    my current situation
    I own max msp and jitter!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!
    max and msp work fine. jitter *claims* its past its trial period. I have a response which *claims* to have worked when I enter it.
    if I let the start up go with out holding down cmd/ctrl a pace window comes up for jitter which gives me the following 3 pseudo options:
    "try" which is greyed out, "buy" which is greyed out and quit.
    clicking quit starts up max/msp and gives me a "jitter trial is over, your an ass, the PACE mascot/dog is raping your grandmother RIGHT NOW!" message.
    this problem has persisted through a drive reformat, os reinstall, max/msp reinstall, pace reinstall and a jitter reinstall.
    I'm on OS10.4.4 1.33 GHz PowerPC G4
    it's been months since I last tried to address this problem. but to be honest, if it's going to be like this indefinitely I'd like to see c74 to hit pace up for some cash to give to me. because the only working part of jitter is jit.cellblock
    -matt
    . . . . . . . . . . . . Http://www.EstateSound.com Http://ideasforstuff.blogspot.com . . . . . . . . . . . .
    • Andrew Benson
      Jan 31 2006 | 10:07 pm
      Hi Matthew, You may need to delete the j-offer file to access the authorization screen. Please take this type of issue up at support@cycling74.com, where we can look at the problem in greater depth than we can in a public forum.
      Cheers, Andrew B.
    • Joshua Kit Clayton
      Jan 31 2006 | 10:09 pm
      This sounds like an artifact of the library we use for our trial period occasionally not working properly (unfortunately, we have not been able to determine the precise conditions why it fails). The typical fix is to search for files on your HD containing the string "j-offer" on your HD and throw them in the trash. If your problem persists, please contact support@cycling74.com, and they can help you with your authorization.
      Sorry to hear about your grandmother. I appreciate your frustration, but perhaps we didn't need to know these details.
      -Joshua
    • Matthew Aidekman
      Jan 31 2006 | 10:55 pm
      my grandmother appreciates your concern. she's still a bit shaken up. sorry for posting in public. to be continued. you guys rock. -matt . . . . . . . . . . . . Http://www.EstateSound.com Http://ideasforstuff.blogspot.com . . . . . . . . . . . .