connected max/msp and DMX USB Pro plus a dimmer(sbc-3100)

    Jan 25 2011 | 11:31 am
    simply I want to output light with a dimmer by DMX USB Pro. I purchased the "dmxusbpro - DMX 512 external for Max", but "not connected" messages show every time when i press the button on the program. Is there anyone can tell me the reason!?
    indeed i don't knwo what happen to my "dmx" because the computer told me i have to install the driver or what, does it mean the disc packed with the DMX hardware!?
    picture was attached to show those problem
    thank you all of your help

    • Jan 25 2011 | 4:00 pm
      Funny, I spent some time with this today.
      It does work for me (but under MacOS). Did you install the right VCP driver, as asked in the help file? ->
    • Jan 25 2011 | 4:12 pm
      Make sure you install the necessary drivers:
    • Jan 26 2011 | 7:06 am
      Thank you, I really didnt recognized that i have to install driver before using it, but there is nothing change after installing the driver thou =(
      Awwww, terrible
    • Jan 26 2011 | 8:28 am
      I can use the utility pro to test my DMX and the dimmer works. but it just still unconnected with the max/msp =(
    • Jan 26 2011 | 9:23 am
      On OSX, before trying to delete the wrong extension, you have to unload it:
      sudo kextunload /System/Library/Extensions/D2XX.kext (or whatever is the name of the extension).
      Then you should be able to remove it.
    • Jan 26 2011 | 9:24 am
      Ooppps, I see on the screenshots you're on windows... Sorry,
    • May 24 2011 | 6:02 am
      Hey I have the same problem, my drivers are up to date, the firmware as well and the pro utility recognized the unit right away ...