Crossgrade

rumenigge's icon

about the upgrade for max of live owners to max/msp/jitter

i have order the upgrade to max/msp/jitter with my max for live ownership last week. since the order nothing have changed. i am waiting all the while for my serial key via email. all my requests about the order by contacting the support, sales order and challange did not answered. i find this a little bold.

question:
is it so severely that need so much time to verify my max for live ownership with ableton?

i am curious about if something doing before 24. december...

Lilli Wessling Hart's icon

I apologize for the delay. I suspect it's the result of the time of year and a very busy month for both companies. As soon as we get confirmation from Ableton, your order will be finalized.

Until then, if you contact support, they can issue you a temporary authorization.

Lilli