Josua Severin

Hello - I startet a monthly subscription for MaxMSP some time ago - and I want to cancel my monthly pay - because I don´t use it at the moment, but I can´t seem to figure out how!

how-to-cancel-my-annual-billing

– Within the Max 7 application, go to Help > User Account and Licenses. Next, click on “Review/Cancel Subscription”. You can either “Edit Subscription” or “Cancel Subscription”.

– From “Your Order” email, click on the link below the subscription item you ordered. You can either “Edit Subscription” or “Cancel Subscription”.

https://cycling74.com/support/faq_subscription/)

If you have any trouble, please contact us:

There are two options:
– Within the Max 7 application, go to Help > User Account and Licenses. Next, click on “Review/Cancel Subscription”. You can either “Edit Subscription” or “Cancel Subscription”. 

– From “Your Order” email, click on the link below the subscription item you ordered. You can either “Edit Subscription” or “Cancel Subscription”. 

(Subscription FAQs: https://cycling74.com/support/faq_subscription/)

If you have any trouble, please contact us:
 https://cycling74.com/contact-support/ 

thanks lilli. And thanks Josua for asking that question.

I have a 12month academic subscription, but the uni don't want it to be on auto-renewal as it's their policy to re-assess each payment. Is there a way to keep the subscription but turn off the auto-renewal. If i cancel it will i lose my remaining time?

Hi Lilli.
I have a 12month academic subscription, but the uni don't want it to be on auto-renewal as it's their policy to re-assess each payment. Is there a way to keep the subscription but turn off the auto-renewal. If i cancel it will i lose my remaining time? 

How to cancel my annual billing?