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I think the problem this time was probably a one-time SNAFU (abbreviation for Situation Normal, All F--d Up, a popular WWII US Army slogan); we have two companies having to coordinate updates together, and this time it happened right around the holidays, probably making it even more of a challenge.
I don't expect we'll have this dilemma again; but it's a good reminder for anyone that, to use another popular American slogan, "if it ain't broke, don't fix it" -- upgrade carefully, and gather the info for a bit before you make the plunge. :)