Jitter crashes 100% of the time

shortshirtshirtshorts's icon

Above is the error I get. It is the same no matter what jit object I use. I have tried uninstalling and installing a number of times and have deleted preference files. I have no idea what to do now. Jitter is broken! Help please!

Rob Ramirez's icon

please contact support.support@cycling74.com

make sure you provide all relevant system and software information.

Brecht's icon

I've recently had this problem with jitter on some pc's running XP, but I've not been able to pinpoint the exact problem.
A workaround has been accomplished by uninstalling quicktime and installing Quicktime alternative. However this does not give you access to all of jitter's possibilities ( I think spigot~ for one is incompatible, though not sure). In any case, it'll get you going while support looks into this problem.

You can find quicktime alternative here : http://www.free-codecs.com/download/quicktime_alternative.htm

Hopefully someone can shed some light on this since I've had this same issue on several pc's recently, and no problems on others...
I'm thinking in the direction of java or service pack 3, but I'm not at all sure.

grtz.
B.

piwolf's icon

yeah i have had jitter crash 100% of the time in windows 7. Never had issues in xp or vista that werent due to my own coding but in 7 the act of creating a certain variety of objects crashes it immeadiately, every time.

B

shortshirtshirtshorts's icon

Thanks Brecht, your answer worked! robtherich, I will contact support if I need to use objects that don't work with the Quicktime alternative (I'm working with analysis of thermal video and creating music visualizers so I'm a little worried about using OpenGL).

As for the cause, I have had Service Pack 3 for a while now so I don't think it is that since the problem only recently popped up. I have been upgrading iTunes and Quicktime whenever it's "needed" but I think that it was actually a Java update that did it. I just recently updated Java and although I don't remember which I did first, I have a hunch I updated Java and the next time I tried Jitter, it didn't work. It's obviously a problem with Quicktime, since that's what I changed to fix it. Whether Quicktime and Java are connected at all, I don't know, but that's where I think the problem is.

I don't know anything about Windows 7 but if perhaps it has an updated Java version or the mysterious Java-Quicktime connection is in a non-Jitter friendly way already in 7. Good luck!

piwolf's icon

So I tried the QT alternative in windows 7 and it did improve the stability by a huge margin. the only thing that is consistently crashing jitter now is when I try to open the stream from the internal camera on my laptop. the machine is a sony and sony has a strange codec passthrough for it that I have never really liked and has been slow with jitter in the past. Doesnt surprise me that it is causing instability. the alternative was a great help though!