latency_in_ms and latency_in_samples not available?

Matan Zohar's icon

The LOM documentation says you can get the latency_in_ms and latency_in_samples on a device, but I just tried it and it doesn't work. Plus when I call getinfo on a device, those two properties are missing. I tried with different types of devices, and nothing.

What's going on?

broc's icon

It works here.
(picture from the device in edit mode)

Matan Zohar's icon

Why does mine do this? This is the same error I get when trying to get latency on any device of any type.

I'm currently on my 2015 MacBook Pro 15", OS Catalina v10, max v 8.3.1 and ableton v 11.2.5

I can't be the only person having this problem surely!

Matan Zohar's icon

This is the result I get from getinfo on a Soothe2 vst. As you can see the latency properties are missing completely.

broc's icon

For me getinfo works.
Problem may be that you have the type PluginDevice, not MaxDevice.

Matan Zohar's icon

No, unfortunately that's not the reason. Besides, every audio effect max device or not should have latency attributes.

I tried updating to the latest max version, and still no luck.