MAX 5.1.8 Stopped working


    May 28 2011 | 12:12 pm
    I had to repair my Windows 7 installation but after I did this, MAX 5.1.8 stopped working. Strangely enough MAX runtime works fine. I tried the following:
    uninstalling and re-installing.
    Installing an earlier version (5.0.8) and then upgrading to 5.1.8: in this situation MAX 5.0.8 worked fine but when I upgraded to 5.1.8 it stopped working again (except for MAX Runtime)
    Tried the installations above with both virus protection enabled and disabled.
    I am running Windows 7 x64 (SP1) on an i7 950 3.06 MHz laptop.
    Will appreciate any help.
    Thanks
    Rajmil

    • May 28 2011 | 6:15 pm
      did you try to dump your preferences. It is possible the remained through uninstall and reinstall - i think it's this
      C:UsersYourCompsNameAppDataRoamingCycling '74Max 5 Preferences Files
      or
      C:UsersYourCompsNameAppDataLocalCycling '74
      It worked for me before.
    • May 30 2011 | 6:22 pm
      Thanks. I deleted my preferences from the corresponding
      AppDataRoamingCycling '74Max 5 Preferences Files
      but this did not work (there was nothing in AppDataLocalCycling '74).
      The only other odd thing I noticed (do not know if this is related) is that MAX runtime gives me a strange message, even after I deleted my search paths file. It seems to be picking paths from somewhere else because it reports
      Warning: you have multiple files in your search path with the name slider.svg using this file: D:/Program Files (x86)/Cycling '74/Max 5.0/Cycling '74/object-palettes/slider.svg
      in any case, thank you for providing this option.
      Best Rajmil
    • May 31 2011 | 6:20 pm
      What Anti-Virus app are you running? Try disabling or removing it.
    • Jun 01 2011 | 5:49 pm
      I use AVAST. I did disable it in a couple of previous attenpts but still no luck. Thanks Rajmil
    • Jun 01 2011 | 7:05 pm
      Hi Rajmil,
      Drop support a line and we'll try and get you sorted out.
      support at cycling74 dot com
      The slider.svg thing is probably unrelated. What happens if you search for slider.svg on that computer?
      Cheers
      Andrew
    • Jun 07 2011 | 10:28 am
      Thanks. Will do. Rajmil