MAX Crashing

    Jul 31 2013 | 12:44 pm
    Hi guys, I'm having an issue with a patch of mine which seems to keep crashing and giving me the 'max has stopped working' dialogue box.
    I copied the crash log..
    Problem signature: Problem Event Name: APPCRASH Application Name: Max.exe Application Version: Application Timestamp: 509bfc3e Fault Module Name: sfplay~.mxe Fault Module Version: Fault Module Timestamp: 509c03bc Exception Code: c0000005 Exception Offset: 00005d37 OS Version: 6.1.7601. Locale ID: 2057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    I'm gussing its a problem with one of my sfplay objects, but i cant think what!
    Any ideas?

    • Jul 31 2013 | 2:09 pm
      That's not the whole crash log. The stack trace for the crashed thread would be interesting.
      What would be even more helpful is the patch (if possible, stripped-down).
      If the patch is crashing immediately when it's opened, you'll need to hold down Shift and Command while the patch is opening (this pevents loadbang and loadmess objects from triggering).
    • Jul 31 2013 | 2:16 pm
      Hi Peter, how do I get a stack trace?
    • Jul 31 2013 | 3:21 pm
      You can't really get them on Windows.
      Try tracking it down a bit - is it a particular file?
      Also, you might try updating to 6.1.3
      If you can figure out what it is and it still crashes in 6.1.3, send a report to support
    • Jul 31 2013 | 5:25 pm
      Sorry, that was obviously a Windows crash log, not sure why I was thinking otherwise. So I guess you're stuck with plan B (stripping down your patch to try to localize the problem).
      Although Andrew's suggestion of updating to 6.1.3 has many merits, if for some reason you can't do that, you would still have the option of posting the problem part of the patch here. There are other folks using 6.0.x, and you might get some feedback indicating whether it's an obscure bug in some object you're using or if there may be some system problem you're running up against. And some kind soul or other might be able to confirm whether the problem persists in 6.1.3.
      Good luck!