Max [WinXP] doesn't start any more


    Jan 16 2008 | 11:33 am
    Hi all,
    a very strange problem occured over night: Max doesn't start up any more. When I double-click the MAX-icon, the harddisk loads a little bit, but after a few seconds, it kind of freezes. No window is opened, there's no more reaction. In taskmanager I see a CPU load for max.exe of 50%, which stays stable until I force quit the process.
    I didn't change anything in my system - it was all working properly. All other audio-applications are still working.
    Even Max Runtime is working without any problems.
    So I thought, it could have to do with the ILock key. I tried to reinstall (first repair, then uninstall...), both Max and ILock Drivers, but it didn't change anything. I even did a recovery of the cycling74 folder with a former working state, but it didn't change.
    Has anyone an idea, what could cause the problems?
    My System: XP Prof. 2002 SP 2

    • Jan 16 2008 | 11:42 am
      sorry I forgot:
      My System:
      MaxMSP 4.6.3 Jitter 1.6.3
      Fireface 400
    • Jan 17 2008 | 12:06 am
      Hi Martin,
      If the runtime is starting without error, this would indicate that it may be a PACE related issue.
      I would recommend trying to download and install the latest iLok drivers, found here:
      If you are still having difficulties, please email support at cycling74 dot com and we will get you straightened out.
      All the best, -Ben
      Martin von Frantzius wrote: > Hi all, > > a very strange problem occured over night: Max doesn't start up any more. > When I double-click the MAX-icon, the harddisk loads a little bit, but after a few seconds, it kind of freezes. No window is opened, there's no more reaction. > In taskmanager I see a CPU load for max.exe of 50%, which stays stable until I force quit the process. > > I didn't change anything in my system - it was all working properly. All other audio-applications are still working. > > Even Max Runtime is working without any problems. > > So I thought, it could have to do with the ILock key. > I tried to reinstall (first repair, then uninstall...), both Max and ILock Drivers, but it didn't change anything. I even did a recovery of the cycling74 folder with a former working state, but it didn't change. > > Has anyone an idea, what could cause the problems? > > My System: > XP Prof. 2002 SP 2 > > > >