max5 does not start (runtime works)

    winston
    Nov 29 2009 | 6:29 pm
    Hi there!
    When I try to open/double-click max nothing happens. I can see the process starting and disappearing after 2 seconds in the task manager (xp32). Runtime works normal. I might have had a previous max5 demo installed a year ago but I have done a complete re-installation in the meantime. Can anyone assist me?
    :::winston:::
    • Emmanuel Jourdan
      Nov 29 2009 | 6:32 pm
      If the runtime runs properly, there's a high probability that it's a copy protection issue. Contact support [at] cycling74 [dot] com.
    • Florent Ghys
      Nov 29 2009 | 10:26 pm
      I had the same problem a few days ago
      and the Windows update called .NET Framework 3.5 SP1 seemed to solve the problem
      hope this helps...
    • winston
      Nov 30 2009 | 1:02 pm
      It seems the issue is related to winXP32 and the latest max5.1 download. I managed to install max5.0.7 (which lets you choose between 32bit and 64bit) without any problems.
      The latest max5.1 download works fine on winVISTA64. Could it be that the latest windows download comes as 64bit version only?
      @Emmanuel: Thank you. I contacted the support.
      @Florent: What OS are you using?
    • Florent Ghys
      Dec 02 2009 | 12:25 am
      I'm running windows xp pro sp3 32bits.
      Try to update Quicktime, Java, Pace/Interlok driver.
      Then go on windows update website and update your os.
      After a re-install, this last step for me was successful.
      good luck