Old max 5 help files to max 6:charset: error getting wide character buffer size

    Aug 14 2012 | 10:48 am
    I get this error everytime I try to open max 5 helpfiles in max 6. "charset: error getting wide character buffer size". I just rename the old .help to .maxhelp. Can't seem to figure this out, and failed to find anything on the forums here. Any help please?

    • Aug 14 2012 | 10:49 am
      Also, Max 6, running on Windows 7, 64-bit.
    • Aug 14 2012 | 2:20 pm
      I've tried opening them in Max 5, both runtime and normal, and the same with Max 6. This leads me to think this is a system problem. Any help anyone?
    • Aug 14 2012 | 4:23 pm
      Sheez. Renaming a file from foo.help to foo.maxhelp doesn't change the format. And .help was a Max *4* format, not Max 5.
      Just open the .help file (without changing the name!!!) in Max 5 or 6, then Save it as a .maxhelp.
    • Aug 14 2012 | 9:54 pm
      Dear Peter Castine, I'll rephrase your answer for you:
      "Hi! Welcome to the Cycling 74 community. If you are new to Max/MSP this is one of the many things you'll eventually run into. As it turns out, .help files are actually from Max 4, when the help files were coded differently than in Max 5 and onwards. Max 5/6 should be able to read it, just open it, and then save it as a .maxhelp file, this will solve your issue. Glad to be of help!".
      It's easy to see why every person I know advices me to stay away from the cycling 74 forums if one wants help with Max/MSP.
      So, follow-up question. Does anyone know an easy way to batch process a lot of .help files into the .maxhelp format?
    • Apr 11 2013 | 12:01 am
      If you're on a mac, here's an applescript which will batch convert old .help files into .maxhelp files.