problem opening reference

    Oct 29 2012 | 11:34 am
    Hello, I'm new to Max and I have a problem trying to open the reference. When I work on a patcher and I try to open the reference of an object by right click + open object reference, a new window opens, tells "browsing to web page cancelled" (I translate from french), then immediatly a Firefox window opens, tries to read a documentation file on my hard disk and opens a popup named "error". Same when I try to open Max Help, Tutorials, etc. I have no idea how to solve this, any help? thanks I'm using windows 7 64bits and Max 6.

    • Nov 17 2012 | 2:07 pm
      Anybody ever had my problem too? a few days ago the reference suddenly started to work properly; then a couple of days ago it stopped again. I don't remember having changed my configuration, set up new programs or whatever. Can someone tell me about the requirements for a working reference? I guess web browser, I tried full uninstall of my browser (Firefox), then my reference showed me only html code. I re-installed Firefox, the same problem came again: failed to open reference, then open browser with "error" popup. My web plugins are updated (flash, java). I updated to Max 6.0.8. Anything else?