Problems to reactivate max 8 permanent license on my Mac!

Virgile Abela's icon

Hello

I have a project running with max 8 installed on a Mac mini 10.14.6.

I have opened the project and max ask me to authorize max on this machine. For the first time, I can't access to max authorization from max window trying to open the window. I'm wondering if my computer isn't to "old" now to let max to be connected to the authorization process.

Is anyone knows why?

thx

Florian Demmer's icon

Hi there, sorry to read that you’re having trouble to authorize Max. Please get in touch with our support team so that they can help with figuring out where the issue might stem from.

Thanks