LemurLoader external problems

Hi,

Im having some problems with the LemurLoader external, specifically on windows 7. Im just wondering if anyone else has experienced problems? I notice that sometimes when a template is sent to the Lemur (ipad app), the lemur loses connection (minimizes to the background). Then it has to be reconnected again. Could this be due to the size of the template, or some packet loss during the template upload. The external seems to work fine on the Mac. Grateful for any opinions/advice.

Im wondering if there are somethings I can try to diagnose the problem, such as packet sniffing, or maybe installing a different version of visual C? Ive tried pretty much everything else, such as changing wifi settings, using adhoc network (which seems to improve it a bit) even looking at log files from the ipad which dont show anything. Could there be something different in the external on Mac vs windows?

Cheers

N