Nano59

when i try to open max 5 I get an error message saying Max 5 has stopped working- it just crashes.

Additional Information 2:    a7b35b446d3214867006bb9edb13e887

Additional Information 4:    e4872df13f95bc460f044655228a0c0b

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Max.exe
  Application Version:	5.0.0.34567
  Application Timestamp:	480e6c78
  Fault Module Name:	Max.exe
  Fault Module Version:	5.0.0.34567
  Fault Module Timestamp:	480e6c78
  Exception Code:	c0000005
  Exception Offset:	000090d0
  OS Version:	6.0.6000.2.0.0.768.3
  Locale ID:	2057
  Additional Information 1:	7d4f
  Additional Information 2:	a7b35b446d3214867006bb9edb13e887
  Additional Information 3:	2d75
  Additional Information 4:	e4872df13f95bc460f044655228a0c0b

max-5-crash-on-startup

Faulting application Max.exe, version 5.0.0.34567, time stamp 0x480e6c78, faulting module Max.exe, version 5.0.0.34567, time stamp 0x480e6c78, exception code 0xc0000005, fault offset 0x000090d0, process id 0x568, application start time 0x01c8a6bf97522e60.

  1000 
  2 
  100 
  0x80000000000000 
  17042 
  Application 
  Gaz 
- 
  Max.exe 
  5.0.0.34567 
  480e6c78 
  Max.exe 
  5.0.0.34567 
  480e6c78 
  c0000005 
  000090d0 
  568 
  01c8a6bf97522e60 

Faulting application Max.exe, version 5.0.0.34567, time stamp 0x480e6c78, faulting module Max.exe, version 5.0.0.34567, time stamp 0x480e6c78, exception code 0xc0000005, fault offset 0x000090d0, process id 0x568, application start time 0x01c8a6bf97522e60.


Does it crash when you launch the Max Runtime?

Did you install max to the default folder?

I wonder if the install might have gone wrong due to permissions issues or something.

Perhaps uninstall it, verify that c:Program FilesCycling '74Max 5.0 is empty. Reinstall it. See what happens. Are you installing as an admin?

If that doesn't help at all then please email support@cycling74.com.

Did you install max to the default folder?  

I wonder if the install might have gone wrong due to permissions issues or something.  

Perhaps uninstall it, verify that c:Program FilesCycling '74Max 5.0 is empty.  Reinstall it.  See what happens.  Are you installing as an admin?

still crashes after installing the incremental. I am installing as administrator and it comes up with the same error.

still crashes after installing the incremental.  I am installing as administrator and it comes up with the same error.


max 5 crash on startup