motu ultralite mk3

AndreaCarmen's icon

I just got my MOTU.
I installed the software (using easy intall) , but it is not recognized!
It does not appear in the sound outputs in the Systems Preferences.
What did I do wrong? I just started! :(

help!!!

A.

vichug's icon

Are you on Mac or Windows ?
Does the "MOTU audio setup" program launch when you connect your Motu ?
Is your Motu recognized by any other program ? Or on mac in the audio/midi configurations, on pc can you set it as a default playback hardware ?
Did you restart Max after connecting and turning on your Motu ?