Serious error involving Max (6.0)

Barry's icon

Whenever I try to open 'Kasio' (by Oli Larkin) or any of its presets which I downloaded from https://www.ableton.com/en/packs/kasio-m4l/ it says a "serious error"
has occurred along with the following:

"ADefaultWinSystemExceptionHandler::HAndleStageOne" and a full crash ensues.

I am panicking what is going on? I am running Max 6 in trial mode.

5198.AbletonCrash.PNG
PNG
kleine's icon

I recommend to contact ableton support and send in your crashlog...

Barry's icon

How do I get a crash log?
By the way, other max products are working fine. How to post a crashlog on ableton website? I don't have net-connection on that PC.

oli larkin's icon

The pack has been updated and this should no longer happen. Download it again from the original link.

oli