Forums > MaxMSP

Serious error involving Max (6.0)


Barry
Mar 16 2013 | 3:04 pm

Whenever I try to open ‘Kasio’ (by Oli Larkin) or any of its presets which I downloaded from https://www.ableton.com/en/packs/kasio-m4l/ it says a "serious error"
has occurred along with the following:

"ADefaultWinSystemExceptionHandler::HAndleStageOne" and a full crash ensues.

I am panicking what is going on? I am running Max 6 in trial mode.

[attachment=217910,5198]

Attachments:
  1. AbletonCrash.PNG

    AbletonCrash.PNG


kleine
Mar 16 2013 | 3:57 pm

I recommend to contact ableton support and send in your crashlog…


Barry
Mar 16 2013 | 4:00 pm

How do I get a crash log?
By the way, other max products are working fine. How to post a crashlog on ableton website? I don’t have net-connection on that PC.


oli larkin
May 27 2013 | 11:28 pm

The pack has been updated and this should no longer happen. Download it again from the original link.

oli

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