Trouble with

    Oct 31 2012 | 4:08 pm
    Im trying to opening the subpatch for the object by double clicking it.
    it opens up fine but i can't seem to unlock the subpatch itself to edit it.
    does anyone know why this subpatch can't be unlocked?
    Thanks, Spyyke1

    • Oct 31 2012 | 5:49 pm
      have you purchased the gen addon?
    • Nov 01 2012 | 5:16 pm
      I just downloaded the trial and tried to install it.
      Unfortunatley I can't seem to install it because im using a student mac and it requires autherisation.
      I also tried to apply the addon through file prefrences but highlighted meaning that i can't add it on through there.
      Is there anything else i can do?
      Thanks, Spyyke1
    • Nov 01 2012 | 7:13 pm
      Hi Spyyke1, do you own the computer? Are you having problems with a demo period? If so, you should contact for any problems with the 30-day demo period. If you have a registered copy of Max, it may be that you are not authorized to use Gen (it is an add-on product). It sounds like what you are seeing is related to what is authorized and what isn't on your machine. Either way, support can probably help.