unsolvable codec problems on windows 7 ?

Julien Bayle's icon

hi there,
one of my student have a strange problem.
We make a clean installation of her system, we installed QT and even dozer.mov cannot be read with Max6.
It can be read using QTPlayer or whatever outside Max6 without any problems.

So I tried to install the useful pack Satsuki Decoder. USUALLY, it has already worked fine like that but in that case I'm stuck.

I tested with gspot program to see if the global decoding graph was ok on that system and all seems okay and found

Oh, another clue: NO complains in Max window.

Should we ... buy a Mac? Install a g a i n . . . ?
Kidding..

I'm stuck..

benoit-1842's icon

are you using the 32 bit version of Max and Quicktime ? And always enter Max as an administrator....

Hope it helps !!!!

Bonne journee

Julien Bayle's icon

Max 6 64 bit and QT 64 bit too (OS is actually 64 bit)

No as administrator, btw...
checking that.
thanks for that idea I didn't check (..)

benoit-1842's icon

To make works all quicktime movies in Jitter in Windows you have to be in 32 bits Qt and Max even if your operating system is 64 bits.....

Julien Bayle's icon

didn't experienced myself that problem ever..
strange

HUGE thanks, she'll test that in few hours, I guess.