Manual Deauthorization of a machine? I've reached my 3 machine limit.

Greg Finger's icon

I'm working on a patch on a client's machine, so i thought I could just use my account to authorize the machine save the patch. However I seemed to reach my 3 machine limit. I tried to clear out the authorization (and other pref files) for Max 7 in ~/Library/Application Support/Cycling 74' on an older machine, and open that machine's Max 7, and it said it wasn't authorized anymore. However, the machine itself seems to still be in my account, because the machine limit error didn't disappear.

As a temporary fix, i created a throwaway account and registered a 30-day trial and then was able to save. I guess I could do this indefinitely and keep on creating throwaway accounts, but it'd be a lot easier if I could manage which machines are authorized.

Thank you.

-also why did cycling 74 choose to use the term "machine" instead of "computer"? is this a hint at future implementation of Max in things other than computers? :D

Andrew Pask's icon

Once you see that limit you're actually past your 4th machine.

The 4th login has a time out of 1 hour, so you can move it around.

Get in touch with support - we can sort it out for you. One option is to get an ilok if you are going to be moving around a lot.

Cheers

-A

Greg Finger's icon

Ok i'll send a message to support. thanks. interesting about the ilok, wasn't aware that max 7 supported it.

The 4th login has a time out of 1 hour, so you can move it around.

I'm not really sure what this means. I know which one my 4th machine is. It's actually one of two of the client's computers. How would i proceed to move it around? Just wait an hour and try logging into the other machine?

Andrew Pask's icon

yep.

Quit max on your 4th machine, then wait for over 60 minutes. Your 4th temp license is portable

-A

Jan M's icon

@ANDREW PASK :
"One option is to get an ilok if you are going to be moving around a lot."

Are we speaking about Max 7? Is iLok supported again?

Cheers, Jan

Esteban Viveros's icon
Andrew Pask's icon

Yes ilok is supported for Max 7, we just haven't got round to telling anyone. Thanks for the reminder about the faq

Email support if you want to transfer your auth

Cheers

Andrew

Jan M's icon

Thanks for the update andrew. i might consider a lisence transfer. i had very good experiences with ilok in the past. though i am a creature of habbit, and the new auth system does the job quite well, too ;)

peripatitis's icon

It would be nice if one could manage his licenses online. A good example is how audiofile-engineering handle this!
Ilock for me is a very 90's solution to a 10's problem..

mattyo's icon

Peripatetis, I'm with you. I've always hated dongles (and usually don't have a free port for one), and I've often had to do some back-and-forth with Cycling to deauthorize machines I've been working on for installations and suchlike. the current deauthorization scheme, such as it is, seems like extra work for everyone. (on the other hand, probably a fairly small percantage of Max users are doing what I am, so It may not be worth maintaining a web thingy for 10% of their userbase....

\M