Max crashes before selecting any patch

Federico Pezzatini

Hi everyone,

So today for some reason I couldn't possibly open Max in any way. It simply crashed after a bunch of seconds after opening the app. You can see attached the crash report.

With my teacher we managed to get it open using sudo on the terminal. And this is the message that follows right after opening:

[0521/233322.746563:WARNING:chrome_browser_cloud_management_controller.cc(87)] Could not create policy manager as CBCM is not enabled.

Of course I tried restarting the computer, deleting MAX and re-installing it, deleting and re-installing Chrome, changing default browser. However, nothing worked.

I thank you very much for any help, as I'm swimming in dark waters.

-------------------------------------

Translated Report (Full Report Below)

-------------------------------------

Process: Max [815]

Path: /Applications/Max.app/Contents/MacOS/Max

Identifier: com.cycling74.Max

Version: 8.6.2 (d076223e34e) (8.6.2)

Code Type: ARM-64 (Native)

Parent Process: launchd [1]

User ID: 501

Date/Time: 2024-05-21 23:16:42.9593 +0200

OS Version: macOS 13.2.1 (22D68)

Report Version: 12

Anonymous UUID: 58B7ADB5-D735-E4B2-E538-828D15D43510

Time Awake Since Boot: 79 seconds

System Integrity Protection: enabled

Crashed Thread: 0 JUCE Message Thread Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000065b0

Exception Codes: 0x0000000000000001, 0x00000000000065b0

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process: exc handler [815]

VM Region Info: 0x65b0 is not in any region. Bytes before following region: 4341979728

REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL

UNUSED SPACE AT START

--->

__TEXT 102cdc000-1038b8000 [ 11.9M] r-x/r-x SM=COW ...nts/MacOS/Max

Thread 0 Crashed:: JUCE Message Thread Dispatch queue: com.apple.main-thread

0 Max 0x102fcff70 path_getsubdirectories + 120

1 Max 0x102fcff6c path_getsubdirectories + 116

2 Max 0x102fd012c path_getsubdirectories + 564

3 Max 0x102fd012c path_getsubdirectories + 564

4 Max 0x102fd012c path_getsubdirectories + 564

5 Max 0x102fd012c path_getsubdirectories + 564

6 Max 0x102fd012c path_getsubdirectories + 564

7 Max 0x102fd012c path_getsubdirectories + 564

8 Max 0x102fd012c path_getsubdirectories + 564

9 Max 0x102fd012c path_getsubdirectories + 564

10 Max 0x102fd012c path_getsubdirectories + 564

11 Max 0x102fd012c path_getsubdirectories + 564

12 Max 0x102fd012c path_getsubdirectories + 564

13 Max 0x102fd012c path_getsubdirectories + 564

14 Max 0x102fd012c path_getsubdirectories + 564

15 Max 0x102fcfdd0 path_eachdo + 252

16 Max 0x102fce248 path_setsearchpath + 284

17 Max 0x10301f960 typedmess_fun + 224

18 Max 0x102ffa0d4 eval_internal + 2760

19 Max 0x102ffa604 binbuf_loadeval + 136

20 Max 0x1030934b4 lowload_type + 1916

21 Max 0x103094240 primload + 176

22 Max 0x102fcddf4 textpreferences_read + 372

23 Max 0x102fcd218 path_getprefpaths + 252

24 Max 0x102ce8694 max_early_startup + 1444

25 Max 0x102dbe158 MaxApplication::moreThanOneInstanceAllowed() + 24

26 Max 0x1033914d0 juce::JUCEApplicationBase::initialiseApp() + 36

27 Max 0x10340652c juce::JUCEApplication::initialiseApp() + 16

28 Max 0x1033912c8 juce::JUCEApplicationBase::main() + 88

29 Max 0x103391250 juce::JUCEApplicationBase::main(int, char const**) + 88

30 dyld 0x1a591fe50 start + 2544

Thread 1:

0 libsystem_kernel.dylib 0x1a5c0d84c __psynch_cvwait + 8

1 libsystem_pthread.dylib 0x1a5c4a638 pthreadcond_wait + 1232

2 libc++.1.dylib 0x1a5b96b60 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 100

3 Max 0x1034fedc4 bool std::__1::condition_variable::wait_for<long long, std::__1::ratio<1l, 1000l>, spdlog::details::mpmc_blocking_queue<spdlog::details::async_msg>::dequeue_for(spdlog::details::async_msg&, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >)::'lambda'()>(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> > const&, spdlog::details::mpmc_blocking_queue<spdlog::details::async_msg>::dequeue_for(spdlog::details::async_msg&, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >)::'lambda'()) + 120

4 Max 0x1034fe9ac spdlog::details::mpmc_blocking_queue<spdlog::details::async_msg>::dequeue_for(spdlog::details::async_msg&, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 68

5 Max 0x1034fe894 spdlog::details::thread_pool::process_next_msg_() + 128

6 Max 0x1034fe6b4 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, spdlog::details::thread_pool::thread_pool(unsigned long, unsigned long, std::__1::function<void ()>, std::__1::function<void ()>)::'lambda'()> >(void*) + 76

7 libsystem_pthread.dylib 0x1a5c4a06c pthreadstart + 148

8 libsystem_pthread.dylib 0x1a5c44e2c thread_start + 8

Thread 2:: timer

0 libsystem_kernel.dylib 0x1a5c0d84c __psynch_cvwait + 8

1 libsystem_pthread.dylib 0x1a5c4a664 pthreadcond_wait + 1276

2 Max 0x103056810 systhread_cond_timedwait + 84

3 Max 0x10308fcf0 mactimer_isr + 376

4 Max 0x103056334 systhread_threadproc + 232

5 libsystem_pthread.dylib 0x1a5c4a06c pthreadstart + 148

6 libsystem_pthread.dylib 0x1a5c44e2c thread_start + 8

Thread 3:

0 libsystem_pthread.dylib 0x1a5c44e18 start_wqthread + 0

Thread 0 crashed with ARM Thread State (64-bit):

x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0xffffffffffffffff x3: 0x0000000000000000

x4: 0x0000000000000000 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x00000000000000f0

x8: 0xa59f4b75fb8a001f x9: 0xa59f4b75fb8a001f x10: 0x0000000000000000 x11: 0x0000000000000002

x12: 0x0000010000000102 x13: 0x0000010000000100 x14: 0x00000000000007fb x15: 0x0000000083e88844

x16: 0x00000001a5c44af0 x17: 0x0000000206033c30 x18: 0x0000000000000000 x19: 0x00000000ffffff71

x20: 0x0000000103a54708 x21: 0x0000000102fcfc30 x22: 0x000000016d110298 x23: 0x0000000000000000

x24: 0x0073656c75646f6d x25: 0x0000000000007fff x26: 0x646f6d5f65646f6e x27: 0x0000000103984000

x28: 0x00000000666f6c64 fp: 0x000000016d0fb150 lr: 0x0000000102fcff6c

sp: 0x000000016d0f9770 pc: 0x0000000102fcff70 cpsr: 0x60001000

far: 0x00000000000065b0 esr: 0x92000006 (Data Abort) byte read Translation fault

Binary Images:

0x102cdc000 - 0x1038b7fff com.cycling74.Max (8.6.2 (d076223e34e)) <225d944b-1b75-3f9b-a481-1b40e09b2354> /Applications/Max.app/Contents/MacOS/Max

0x1a591a000 - 0x1a59a4ba3 dyld (*) <191e84f1-4b95-39c8-b253-1c1ef56c0fa8> /usr/lib/dyld

0x1a5c09000 - 0x1a5c42feb libsystem_kernel.dylib (*) <3dcd49b9-b3c5-3d90-be40-a3b807cb9cd7> /usr/lib/system/libsystem_kernel.dylib

0x1a5c43000 - 0x1a5c4fffb libsystem_pthread.dylib (*) <9f3b729a-ed04-3e65-adac-d75ad06ebbdc> /usr/lib/system/libsystem_pthread.dylib

0x1a5b8a000 - 0x1a5bf0ff3 libc++.1.dylib (*) <e2679357-b2af-30d4-8130-50d31765af88> /usr/lib/libc++.1.dylib

0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

-----------

Full Report

-----------

{"app_name":"Max","timestamp":"2024-05-21 23:16:44.00 +0200","app_version":"8.6.2 (d076223e34e)","slice_uuid":"225d944b-1b75-3f9b-a481-1b40e09b2354","build_version":"8.6.2","platform":1,"bundleID":"com.cycling74.Max","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.2.1 (22D68)","roots_installed":0,"name":"Max","incident_id":"DF28EEB4-54D4-432A-9C84-302F6829F327"}

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"procLaunch" : "2024-05-21 23:16:20.8878 +0200",

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"procName" : "Max",

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"crashReporterKey" : "58B7ADB5-D735-E4B2-E538-828D15D43510",

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"sip" : "enabled",

"vmRegionInfo" : "0x65b0 is not in any region. Bytes before following region: 4341979728\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 102cdc000-1038b8000 [ 11.9M] r-x\/r-x SM=COW ...nts\/MacOS\/Max",

"exception" : {"codes":"0x0000000000000001, 0x00000000000065b0","rawCodes":[1,26032],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x00000000000065b0"},

"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":815},

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Model: Mac14,9, BootROM 8419.80.7, proc 10:6:4 processors, 16 GB, SMC

Graphics: Apple M2 Pro, Apple M2 Pro, Built-In

Display: Color LCD, 3024 x 1964 Retina, Main, MirrorOff, Online

Memory Module: LPDDR5, Micron

AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Jan 30 2023 18:29:37 version 23.20.22.49.40.50.81 FWID 01-031dd993

Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB31Bus

Thunderbolt Bus: MacBook Pro, Apple Inc.

Federico Pezzatini

So the only solution was to do a clean installation by deleting all the folders related to Max and reimporting all snippets and patches in their place one by one.

To this day I have no idea what caused it.