Max crashing with any video patch: zgetfn error
Hi everyone ! I've been making some cleaning in my folders and I think I've done something wrong !! Now Max is crashing when I open any patch containing video or something related with pictures. No problem with patches related to sound...
When opening a blank patch the monitor gives me this error message : check failed: zgetfn (notify): corrupt object"
and the software crashes immediately.
I've tried uninstalling max and installing a new one, but it does not change anything. I've been looking in the forum for explanations. I found a topic that says that the problem comes from jsqlite.mxo or sqlite.mxo that have to be present in the extensions folder of Max. I looked into these folders and the files are ther. Does anyone know how to get rid of this problem ???
cleaning ?
what exctly did you remove ?
Maybe you could delete database files and let max rebuild them.
I removed duplicated packages...
And what should I do to delete database files ?
delete them from your user folder.
As you don't mention which OS you use, it is different for mac and win.
Cycling' 74 folder inside of either User/Library/Application Support etc on Mac, or equivalent in user folder on windows
oh sorry ! I'm using. Big sur
Mac OS 11.7
I'm not able to locate anything about max in this folder... here is a capture of the path you are telling me


better like this ?
I don't know if it could help to resolve this f*****g problem, but I remember that I also install a new version of java as required by my system...
Finally I resolved the problem !!!! Yihaaaa !!! Thanks @Audio source for the precious advices ! here is the detailed solution for if happens to you : https://support.cycling74.com/hc/en-us/articles/360049929814-Resetting-Max-with-a-clean-install