Problems getting audio signal into Max from my UA Apollo 16 MK2

Jason Talton's icon

hello,
I am very new to max and want to start trying to mess with vizzie with external audio from my eurorack. So I hooked up my euro to the apollo got signal no problem, then went into the audio prefs of max switched all the IO to the apollo no problem.


Made a patch

After toggling the adc~ no audio. nothing in the meters just nothing. I rebooted everything and monitored the audio in UA console just to make sure i was hearing it and sure enough audio is coming out of the apollo so it seems like i am messing something up in max

Any help or advice would be most welcome
.

Jason Talton's icon

Still not working, is this something inshould email cycling74 support for?

Source Audio's icon

Did You check input channel numbering ?
I mean is line in 1 & 2 what AudioSignal is coming in ?
Try monitoring all available inputs :

Max Patch
Copy patch and select New From Clipboard in Max.


Jason Talton's icon

just checked it with your patch and still no audio. I tried putting the input to all 16 inputs on the Apollo 16 and it shows up in console and in my monitors but nothing in max. All the inputs work in other DAWs aswell (live, Reaper)

Source Audio's icon

That is really strange,
did You try to play something out from max ?
Or just simple cycle~ with levelmeter ?
try this :

Max Patch
Copy patch and select New From Clipboard in Max.


Jason Talton's icon

yeah the weird thing is i get audio out of the Apollo fine from Max. I tested with your patch and all worked fine. It is only receiving audio into Max that i have an issue. Even if i just set it up to use the internal mic and internal speakers of my Macbook pro i still can't get audio in.

Source Audio's icon

If You can't get any audio in, no matter what driver You use,
than something is wrong with max, not with apollo.
I would delete all max audio preferences.
Which Max version and MacOS are You using ?

Jason Talton's icon

I am using Max 8.0.1, OS is Mojave 10.14. UA console is latest v9.6.1 and firmware for apollo is latest.

How do i delete the Max audio prefs?

Source Audio's icon

MacOS hides user library, and that's where cycling
also hides max preferences.
It would be at User's Library/Application Support/ Cycling '74/Max 8/Settings

You can safely trash the whole settings folder.
I trash all Max traces ones in a while, don't like any recent items, temporary files,
logs, packages or whatever.
That keeps my 7 different Max running versions behave the way I want.
If You have trouble unhiding own user library folder,
You can trash max 8 settings from terminal.
paste this into empty terminal window:
rm -rf ~/Library/Application\ Support/Cycling\ \'74/Max\ 8/Settings
hit enter

if You want to unhide user library :

sudo chflags nohidden ~/Library/

enter password and hit enter...

Jason Talton's icon

so i figured it out......... So in OS Mojave there is a privacy setting for you audio input to apps. After allowing it for Max everything works fine. Source audio thanks for all your help and I am glad i figured this out and hope it helps others that didn't know about this feature in Mojave.

Source Audio's icon

Glad You could solve the problem,
at the same time I find it terrible what apple
does to users with all that security shit...