gweilo

Searching the reference system results in the message "Search is unavailable as Max is currently rebuilding its database".

Reinstalling Max, completely removing and reinstalling, waiting for many hours, nothing helps. Anybody any idea?

Searching the reference system results in the message "Search is unavailable as Max is currently rebuilding its database".
Reinstalling Max, completely removing and reinstalling, waiting for many hours, nothing helps. Anybody any idea?
Many thanks in advance.

Searching the reference system results in the message "Search is unavailable as Max is currently rebuilding its database".
Reinstalling Max,

search-unavailable-in-reference-system

    "version" : "Version 8.0.1 (a998c76) (64-bit mac)",

    "osversion" : "Mac OS X Version 10.12.6 (Build 16G1510) x86_64",

Same here.

{
	"version" : "Version 8.0.1 (a998c76) (64-bit mac)",
	"platform" : "mac",
	"arch" : "x64",
	"osversion" : "Mac OS X Version 10.12.6 (Build 16G1510) x86_64",
}

    "osversion" : "Mac OS X Version 10.14.1 (Build 18B75) x86_64",

    "scheduler_in_audio_interrupt" : "off",

    "audio_drivername" : "Core Audio",

    "machine_id" : "351d3b4d465f53b6743193cb1bd0fcfa",

    "refreshrate" : 33.333332061767578,

        "smFilterPack" : "0.0.3",

        "Gen CV Tools" : "1.0.0",

        "ForumMaxApps-Spat" : "",

        "CNMAT Externals" : "1.0.4",

        "jasch objects" : "0.7.2",

        "Max for the Visual Arts" : "2.55.2",

        "ForumMaxApps-SoundBox" : "",

        "Patter Tools" : "1.0.1",

{
	"version" : "Version 8.0.1 (a998c76) (64-bit mac)",
	"platform" : "mac",
	"arch" : "x64",
	"osversion" : "Mac OS X Version 10.14.1 (Build 18B75) x86_64",
	"samplerate" : 44100,
	"iovs" : 512,
	"sigvs" : 64,
	"scheduler_in_audio_interrupt" : "off",
	"audio_drivername" : "Core Audio",
	"audio_driver_subname" : "",
	"license" : "permanent full",
	"machine_id" : "351d3b4d465f53b6743193cb1bd0fcfa",
	"eventinterval" : 2,
	"schedinterval" : 1.0,
	"overdrive" : "off",
	"pollthrottle" : 20,
	"queuethrottle" : 10,
	"sysqelemthrottle" : 1000,
	"refreshrate" : 33.333332061767578,
	"schedslop" : 25.0,
	"eventprobing" : 0,
	"mixerparallel" : "off",
	"mixercrossfade" : 0,
	"mixerlatency" : 30.0,
	"mixerramptime" : 10.0,
	"videoengine" : "hap",
	"glengine" : "gl2",
	"packages" : 	{
		"AudioMix" : "1.0.2",
		"smFilterPack" : "0.0.3",
		"cv.jit" : "1.8.0",
		"Gen CV Tools" : "1.0.0",
		"hap" : "1.0.5",
		"jit.mo" : "1.0.4",
		"ForumMaxApps-Spat" : "",
		"Miraweb" : "1.2.4",
		"BEAP" : "1.0.1",
		"petra" : "1.0.0",
		"RTC-lib_71" : "",
		"Syphon" : "1.0.3",
		"CNMAT Externals" : "1.0.4",
		"VR" : "1.0.1",
		"ejies" : "3.2.4",
		"jasch objects" : "0.7.2",
		"Max for the Visual Arts" : "2.55.2",
		"ForumMaxApps-SoundBox" : "",
		"Patter Tools" : "1.0.1",
		"µK Bundle" : "0.0.0",
		"bach" : "0.7.9",
		"Mira" : "1.2.1",
		"XRAY" : "1.0.1",
		"EAMIR SDK" : "2.7.201",
		"zsa.descriptors" : "1.2.0",
		"ICST Ambisonics" : "2.3.2",
		"karma" : "1.0.0",
		"ForumMaxApps-OMax" : "",
		"monome" : "0.0.2",
		"OSSIA" : "1.0.0",
		"Video and Graphics" : "7.2.0",
		"ForumMaxApps-Mlys" : "",
		"PGS-1" : "0.0.5",
		"adsr221" : "0.0.2",
		"VIDDLL" : "1.2.0",
		"Delicious Tutorials" : "1.0.0",
		"Digital Orchestra Toolbox" : "1.1.0",
		"Gibberwocky" : "0.1.1",
		"Jitter Recipes" : "0.1.1",
		"max-mxj" : "7.2.5",
		"ForumMaxApps-SuperVP" : "",
		"mat.oo" : "1.0.0",
		"Node For Max" : "1.0.1",
		"ForumMaxApps-All" : "",
		"PeRColate" : "1.2.0",
		"Samplor" : "3.0.0",
		"cage" : "0.4.0",
		"Vsynth" : "1.2.3",
		"ease" : "1.0.2",
		"Vizzie" : "2.0.3",
		"link" : "1.2.1",
		"ml.star" : "1.1.0",
		"LowkeyNW" : "1.2.0",
		"Jamoma" : "1.0.1",
		"MuBu For Max" : "1.9.7",
		"RISE" : "1.0.0"
	}

Please get in touch with our support. We've seen some rare cases of this and eager to pin down the reasons for this so your help is highly appreciated.

Oddly, here this seems to have fixed itself since yesterday.

The only observation I can offer is that I always used to call Reference mousing the help menu, and yesterday once went via the context menu. This might have fixed it. Help menu, command-shift-R or context menu all work OK now.

Oddly, here this seems to have fixed itself since yesterday.
The only observation I can offer is that I always used to call Reference mousing the help menu, and yesterday once went via the context menu. This might have fixed it. Help menu, command-shift-R or context menu all work OK now.

Thank you both. My problem is still ongoing, so I'm submitting a bug report.

Thank you both. I submitted a bug report since Florian1947's tip didn't work for me.

Having the same issue. I just submitted my report. Happy Holidays!

Search unavailable in reference system